Tabitha Pinto
Chicago,IL
Summary
Motivated and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Summer House Santa Monica
03.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Streamlined order-taking process for faster service and increased table turnover rate.
Bartender/Server
Barcocina
04.2018 - 03.2023
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
- Collaborated with management to create seasonal cocktail menus, driving sales and offering fresh options for guests.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
Bartender/Server
Old Town Pizza Pub
07.2017 - 06.2020
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Served high customer volumes during special events, sporting events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Northeastern Illinois University
Chicago06.2014
Skills
- Order Management
- Guest Engagement
- Safe Food Handling
- Food Sales and Promotion
- New Hire Training
- Highly Reliable
- Suggestive Selling
- Attention to Detail
Certification
Illinois Servsafe Food Handlers
Illinois BASSET
Timeline
Server
Summer House Santa Monica
03.2023 - Current
Bartender/Server
Barcocina
04.2018 - 03.2023
Bartender/Server
Old Town Pizza Pub
07.2017 - 06.2020
Northeastern Illinois University
Similar Profiles
Born (Turron) LancasterBorn (Turron) Lancaster
FOH Manager at Summer House Santa MonicaFOH Manager at Summer House Santa Monica
Jordan CruseJordan Cruse
Server at Summer House Santa MonicaServer at Summer House Santa Monica
Nicholas LathamNicholas Latham
Restaurant Busser at Summer House Santa MonicaRestaurant Busser at Summer House Santa Monica