Tachima Obike

Sales Associate

Kohls Department Store

10.2021 - Current

Assisted customers with product selection and inquiries, enhancing overall shopping experience.
Maintained organized merchandise displays, ensuring visual appeal and accessibility for customers.
Collaborated with team members to achieve daily sales goals and improve store performance.
Trained new employees on customer service protocols and operational procedures to ensure consistency.
Engaged with customers to effectively build rapport and lasting relationships.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Assessed customer needs and utilized suggestive selling techniques to drive sale
Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.

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