Taclisha Grier

Utilizing a Telephone answering platform to answer calls for Multiple areas as Indicated in efficient and effective manner using standard greetings for opening of Content, Protocols related to call and Closing Call

Facilitate patient request in a safe manner

Engage in active listening and critical thinking skills to identify caller needs and effectively processes all calls per appropriate service Guidelines

Securing Patients Privacy with expert knowledge of Database applications

Working as a Team player, While Consistently achieving departmental Goals and Metrics

Answering for Multiple practices and insuring messages get to the Correct practice in a Timely Manner

Demonstrating knowledge of the principles of growth and development and demonstrates the Skills and competency appropriate to the ages, culture developmental stages and special needs of patient population served

Will Share information on a need to know basis for work purposes access to written, verbal, and electronic PHI for this job

• Assisted patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
• Ensured prompt response to call lights, addressing patient needs in a timely manner.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Provided emotional support for patients during challenging times, fostering a positive healing environment.
• Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.
• Reduced patient stress levels through effective communication and active listening skills.
• Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
• Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
• Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
• Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
• Documented patient information and care activities in electronic health record.
• Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
• Helped patients with self-feeding and assisted feeding, based on individual needs.
• Facilitated personal hygiene management, feeding and ambulation.
• Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
• Responded to patient requests for supplies and personal comfort items such as extra blankets.
• Helped patients complete range of motion exercises to prevent loss of function during care.
• Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
• Supported needs of Number+ residents under long-term care.
• Transported patients between rooms and appointments or testing locations.
• Upheld infection control and prevention policies across different patient-facing areas.

• Assisted patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
• Ensured prompt response to call lights, addressing patient needs in a timely manner.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Provided emotional support for patients during challenging times, fostering a positive healing environment.
• Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.
• Reduced patient stress levels through effective communication and active listening skills.
• Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
• Oversaw and maintained patients' rooms, group living areas, and nurse stations.
• Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
• Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
• Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
• Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
• Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
• Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
• Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
• Helped clean and prepare patient consultation rooms to maintain hygiene standards
• Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
• Documented patient information and care activities in electronic health record.
• Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
• Helped patients with self-feeding and assisted feeding, based on individual needs.
• Facilitated personal hygiene management, feeding and ambulation.
• Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
• Responded to patient requests for supplies and personal comfort items such as extra blankets.
• Helped patients complete range of motion exercises to prevent loss of function during care.
• Prevented cross-contamination by cleaning and sterilizing equipment.
• Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
• Supported needs of Number+ residents under long-term care.
• Transported patients between rooms and appointments or testing locations.
• Upheld infection control and prevention policies across different patient-facing areas.
• Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
• Followed directions of licensed nurses to administer medications and treatments.
• Delivered high-quality care to Type patients in hospital facility.
• Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.