Taelar Owens
Memphis,TN
Summary
Driven Pharmacy Technician with 3+ years of experience and success in working within fast-paced pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
Overview
8
8
years of professional experience
Work History
Server
Longhorn Steakhouse
04.2024 - Current
- Monitored dining room for cleanliness and proper set-up at all times.
- Delivered food orders promptly and courteously.
- Took orders from customers accurately and in a timely manner.
- Assisted in training new servers.
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Checked food before serving it to customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided excellent customer service to ensure satisfaction.
Customer Service Representative
FedEx
07.2022 - 01.2024
- Resolved customer complaints promptly and efficiently.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Provided exceptional customer service to ensure customer satisfaction.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Data Entry Pharmacy Technician
Accredo
09.2019 - 02.2021
- Demonstrated adaptability in learning new software tools used for prescription management, contributing to a seamless transition between systems when necessary.
- Contributed to a positive work environment through effective communication with colleagues, providing assistance when needed.
- Maintained up-to-date knowledge about pharmaceutical products, enabling accurate identification of medications during data entry tasks.
- Improved overall patient satisfaction by taking initiative to resolve any issues related to incorrect prescription information or billing discrepancies promptly.
- Enhanced pharmacy efficiency by accurately inputting prescription data into the system.
Sales Associate
Sunglass Hut Macy's
05.2019 - 09.2019
- My responsibilities consist of great customer service and cashier.
- Assisted customers with product selection, sizing and styling.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Answered store and merchandise questions and led customers to wanted items.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sales Lead
Gymboree
07.2018 - 05.2019
- My responsibilities consist of data entry, cashier, and payroll.
- Reduced process lags by training employees on best practices and protocols.
- Recruited, hired and trained new hires to optimize profitability.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Posed as models for advertising, artistic creation and display of goods.
Pharmacy Technician
Guardian Pharmacy
09.2016 - 07.2018
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Verified accuracy of medication labels before medications were dispensed to customers.
- Performed data entry for patient profiles, billing information and prescription orders into pharmacy software system.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Coordinated verification and filling of more than 160+ daily prescriptions in high-volume pharmacy environment.
Education
Some College (No Degree) - Pharmacy Technician
Concorde Career College
Memphis, TNPharmacy Technician -
Remington College
Memphis, TN04.2017
Skills
- Knowledge of filing systems, great computer skills
- Attention to detail
- Self-motivation and great communication skills
- Problem-solving skills
- Confidentiality and HIPAA
- Insurance Billing
- Prescription Filling
- Drug Classification Knowledge
- Drug Inventory Control
- Drug safety
- Pharmaceutical Calculations
Accomplishments
- Achieved extern by completing 80 hours at sites like Pharmerica with accuracy and efficiency.
Timeline
Server
Longhorn Steakhouse
04.2024 - Current
Customer Service Representative
FedEx
07.2022 - 01.2024
Data Entry Pharmacy Technician
Accredo
09.2019 - 02.2021
Sales Associate
Sunglass Hut Macy's
05.2019 - 09.2019
Sales Lead
Gymboree
07.2018 - 05.2019
Pharmacy Technician
Guardian Pharmacy
09.2016 - 07.2018
Some College (No Degree) - Pharmacy Technician
Concorde Career College
Pharmacy Technician -
Remington College
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