Taelyn DeCosta
Clearfield,UT
Summary
Dynamic professional with a proven track record in enhancing customer experiences and sales outcomes at 7-Eleven. Skilled in Business Development and adept at adapting to diverse groups, I have successfully driven product sales through innovative solutions and strategic upselling, achieving notable customer retention rates. Expert in retail loss prevention and merchandising knowledge.
Overview
9
9
years of professional experience
Work History
Sales Associate
7-eleven
12.2015 - 10.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
Call Center Representative
Renewal By Anderson
07.2021 - 07.2022
- Cross-trained and provided backup support for organizational leadership.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Met customer call guidelines for service levels, handle time and productivity.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
Education
Diploma -
Syracuse High School
Syracuse, UT06.2019
Skills
- Retail loss prevention
- Business Development
- Contract Preparation
- Customer Needs Assessment
- Upselling
- Product Sales
- Merchandising knowledge
- Cash Register Operation
- Adapt to diverse groups
- Sales Goals Attainment
Languages
Spanish
Limited Working
Timeline
Call Center Representative
Renewal By Anderson
07.2021 - 07.2022
Sales Associate
7-eleven
12.2015 - 10.2024
Diploma -
Syracuse High School
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