Summary
Overview
Work History
Education
Skills
Timeline
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Taelyn Morehead

Mount Carmel,ILLINOIS

Summary

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

1
1
year of professional experience

Work History

Barista

Scooters Coffee
08.2022 - Current
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Assistant Manager

Scooters Coffee
05.2023 - 01.2024
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Due to some unfortunate circumstances, I was demoted and now just normal barista again.

Education

No Degree -

Wabash Vally College
Mount Carmel, IL
12.2024

High School Diploma -

Mount Carmel High School
Mount Carmel, IL
05.2022

Skills

  • Cash Handling
  • POS Systems
  • Up-Selling
  • Professional Demeanor
  • New Hire Training
  • Active Listener
  • Adaptive and Creative
  • Team Player
  • Friendly and Outgoing
  • Exceptional Customer Service
  • Multitasking
  • Decision-making

Timeline

Assistant Manager

Scooters Coffee
05.2023 - 01.2024

Barista

Scooters Coffee
08.2022 - Current

No Degree -

Wabash Vally College

High School Diploma -

Mount Carmel High School

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Taelyn Morehead