Taeshawn Young
Ames,IA
Summary
Reliable and dependable employee and leader with a strong work ethic. Committed to completing tasks to the highest standard without cutting corners. Skilled at working effectively in team environments and independently resolving problems.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Lead
Get Air
Urbandale, IA
03.2024 - Current
- Assisted in the training of new employees.
- Handled cash register transactions accurately while providing excellent customer service.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Shift Lead
Coldstone Creamy
West Des Moines, IA
03.2020 - 08.2023
- Assisted in the training of new employees.
- Handled cash register transactions accurately while providing excellent customer service.
- Provided guidance and support to other team members as needed.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Resolved customer complaints and reported issues to senior management.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Education
High School Diploma -
Iowa State University
Ames, IA05-2023
Skills
- Performance Improvement
- Team Leadership
- Strong verbal and written communication
- POS System Operation
- Sales Reporting
- Cash Handling
- Inventory Counts
- Problem-Solving
- Client Service
Affiliations
- ISU intramural basketball champions
- Full Time Student
- Pre-Athletic Trainer
Accomplishments
- ISU MVP Scholarship
Full paid tuition at Iowa State University
Certification
- CPR
References
References available upon request.
Timeline
Shift Lead
Get Air
03.2024 - Current
Shift Lead
Coldstone Creamy
03.2020 - 08.2023
High School Diploma -
Iowa State University