Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Work History
Certified Medical Assistant
4 Years 7 Months
Atrium Health Wake Forest Baptist Health | 04.2022 - Current
Assisted providers with examinations, procedures, and treatment preparation.
Performed rooming, vital signs, and patient intake to support efficient clinical workflow.
Documented patient histories, medications, and provider instructions in electronic health records.
Coordinated appointment scheduling, referrals, and follow-up communication with patients.
Collected specimens and prepared samples for laboratory processing according to protocol.
Reinforced patient education on medications, aftercare, and preventive health guidance.
Certified Medical Assistant
1 Year 9 Months
United Health Centers | 06.2020 - 03.2022
Assisted providers with examinations, procedures, and treatment preparation.
Performed rooming, vital signs, and patient intake to support efficient clinical workflow.
Managed medical supplies, exam room readiness, and inventory restocking for daily operations.
Maintained accurate, confidential records while supporting compliance with clinic policies and procedures.
Certified Medical Assistant
1 Year 3 Months
Forsyth Surgical Associates | 03.2019 - 06.2020
Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Contacted pharmacies by phone and fax to confirm medication orders. to submit prescriptions and refills.
Sanitized, restocked, and organized exam rooms and medical equipment.
Called and faxed pharmacies to submit prescriptions and refills.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depletion.
Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
Medical /Medical Unit Secretary
16 Years 3 Months
Novant Health | 01.2000 - 04.2016
Monitored patient admissions, transfers, and discharges to support smooth unit operations.
Managed unit clerical workflow, maintaining accurate charts, forms, and admission documentation.
Entered physician orders into electronic medical record systems with strong attention to detail.
Coordinated patient communications, routing calls and messages to nurses and providers efficiently.
Effectively communicated with diverse populations of patients, addressing language barriers or special needs to ensure clear understanding about their care plans.
Answered multi-line phones, relayed messages, and prioritized requests from patients, families, and clinical teams.
Maintained patient charts, scanned documents, and organized records to support timely clinical documentation.
Assisted unit operations by managing faxing, filing, and clerical tasks with consistent accuracy.
Handled high-pressure situations calmly, efficiently prioritizing tasks during peak hours or emergencies within the unit.
Education
Diploma - Medical Assisting
Living Arts Institute | Winston-Salem, NC | 03.2019
Awarded Valedictorian
4.0 GPA
Ranked in Top 1% of class
Skills
Electronic health records
Clinical documentation
Specimen collection
Medical terminology
Specimen processing
Medication administration
Patient scheduling
Infection control
Sterilization techniques
Inventory management
Supply chain coordination
Patient education
Accomplishments
Recognized for going above and beyond the call of duty.