Tagan Lamar
Layton,UT
Summary
Adept Pharmacy Technician with a track record of enhancing customer satisfaction at Smith's Marketplace, skilled in drug safety and insurance billing, including Medicaid and Medicare. Demonstrates exceptional verbal communication and team collaboration, significantly improving pharmacy operations and compliance. Proven ability in resolving customer issues, underscoring a commitment to excellence and confidentiality.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
Smith's Marketplace
Layton, UT
02.2022 - Current
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Checked and managed inventory, as well as expiration dates on medications, to ensure that only unexpired products were dispensed.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Assisted customers by filling medications, answering questions, locating items, or referring them to the pharmacist for medication information.
- Prepared and processed medical insurance claim forms and records.
Cashier
Burger Stop
Layton, UT
06.2020 - 06.2021
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans, and bussing tables between customers.
- Supported serving staff in delivering accurate and well-presented food orders.
Waitress
Kim Long
Layton, UT
01.2020 - 04.2021
- Greeted customers, answered questions and recommended specials to increase profits.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Took orders for food and drinks and delivered them to guests.
- Bussed tables as needed during peak hours.
Skills
- Drug safety
- Insurance billing and reconciliation, including Medicaid and Medicare
- FDA compliance and drug safety guidelines
- Excellent verbal communication
- Cash handling policies
- Pharmacy ethics
- Team collaboration
- Resolving customer issues
- Confidentiality and HIPAA
REFERENCES
- Stephanie Smith, current employer (801)-546-3497
- Paula Marquardt, Burger Stop GM (801)-725-0710
- Beverly Ly, previous Kim Long owner (801)-721-2716
Timeline
Pharmacy Technician
Smith's Marketplace
02.2022 - Current
Cashier
Burger Stop
06.2020 - 06.2021
Waitress
Kim Long
01.2020 - 04.2021
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