Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Tahany Gorgy

Tampa,FL

Summary

Dynamic sales professional with a proven track record at Dillard's, excelling in customer service and teamwork. Recognized for enhancing the shopping experience and driving sales through effective problem-solving and time management. Committed to maintaining high visual merchandising standards while fostering a collaborative environment to achieve store goals.

Overview

10
10
years of professional experience

Work History

Sales Associate

Dillard's
Des Moines, IA
01.2021 - Current
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Processed sales transactions accurately using point-of-sale systems.
  • Maintained visual merchandising standards to promote brand image and increase sales.
  • Collaborated with team members to achieve store goals and improve customer service.

Cashier

Sam's Club
Des Moines, IA
02.2019 - 10.2019
  • Prepared sandwiches and menu items according to customer specifications.
  • Operated kitchen equipment, ensuring cleanliness and safety standards were met.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Assisted in training new crew members on food preparation processes and safety protocols.

Welcome Desk Attendant

Marshalls
Des Moines, IA
11.2020 - 05.2021
  • Greeted and assisted customers, ensuring a welcoming environment.
  • Managed customer inquiries, providing accurate information on products and services.
  • Coordinated merchandise organization, maintaining visual standards and inventory accuracy.
  • Processed transactions efficiently, ensuring a smooth checkout experience for customers.

Supervisor

Extended Stay America
Des Moines, IA
05.2020 - 05.2021
  • Supervised daily operations, ensuring adherence to company standards and policies.
  • Trained and mentored team members, enhancing service quality and efficiency.
  • Implemented process improvements that streamlined workflows and reduced operational delays.
  • Conducted regular staff performance evaluations to promote accountability and development.

Front Line Crew Member

Charles Philly Cheese Steaks
Des Moines, IA
08.2016 - 11.2016
  • Prepared sandwiches and menu items according to customer specifications.
  • Operated kitchen equipment, ensuring cleanliness and safety standards were met.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Assisted in training new crew members on food preparation processes and safety protocols.

Education

Associate of Business Administration - 2 Years of Business Degree

Technology Institute
Egypt
07.1999

Skills

Customer service

Teamwork and collaboration

Time management

Problem-solving skills

Languages

Arabic
Native or Bilingual

Accomplishments

Been consistent with credit opening rate (48 a year)

Timeline

Sales Associate

Dillard's
01.2021 - Current

Welcome Desk Attendant

Marshalls
11.2020 - 05.2021

Supervisor

Extended Stay America
05.2020 - 05.2021

Cashier

Sam's Club
02.2019 - 10.2019

Front Line Crew Member

Charles Philly Cheese Steaks
08.2016 - 11.2016

Associate of Business Administration - 2 Years of Business Degree

Technology Institute