Tahari Tamanaha
Honolulu,HI
Summary
Dedicated professional with strong skills in front desk management and retail sales. Committed to enhancing customer satisfaction through effective problem resolution and engaging events, while efficiently managing appointments and maintaining an organized front desk.
Overview
4
4
years of professional experience
Work History
Front Desk Associate
Marsha Nadalin Salon
Honolulu, Hawaii
05.2022 - Current
- Greeted clients warmly and ensured a welcoming atmosphere at the salon.
- Managed appointment scheduling and maintained the booking system efficiently.
- Assisted clients with product selections and provided recommendations on services.
- Coordinated sidewalk sales events to engage customers and promote products, enhancing client experience and driving sales growth.
- Managed appointment schedules using salon software for efficient service delivery.
- Maintained cleanliness and organization of the front desk and waiting area.
- Handled cash transactions and processed payments accurately at checkout.
- Managed inventory of retail products and replenished stock regularly.
- Provided excellent customer service by addressing client concerns promptly and professionally.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Performed nightly audit of cash register drawers to verify accuracy of funds on hand.
Sales Associate
Baskin Robins
04.2022 - 01.2023
- Greeted customers and took ice cream orders, creating desserts and completing purchases with POS system, enhancing customer satisfaction.
- Operated cash register and processed customer transactions efficiently.
- Assisted customers in selecting ice cream flavors and toppings.
- Maintained cleanliness and organization of service area and equipment.
- Assisted customers with selecting ice cream flavors and toppings.
- Maintained cleanliness of service area and dining space throughout shifts.
Education
Bachelor of Business Administration -
University of Las Vegas-Nevada
Las Vegas, NV05-2029
High School Diploma -
Kamehemeha Schools- Kapalama
Honolulu, HI05-2025
Skills
- Front office support
- Scheduling appointments
- Appointment management
- Front desk management
- Cash handling
- Credit and cash payments
- Customer service
- Customer satisfaction
- Time management
- Team collaboration
- Problem resolution
- Problem-solving skills
- Listening skills
- Customer satisfaction
References
- Marsha Nadalin General Manager- Katie Ringwood
(808) 737-8505
Timeline
Front Desk Associate
Marsha Nadalin Salon
05.2022 - Current
Sales Associate
Baskin Robins
04.2022 - 01.2023
Bachelor of Business Administration -
University of Las Vegas-Nevada
High School Diploma -
Kamehemeha Schools- Kapalama