Tahi Meghoo
Lauderhill,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Also to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. + a great team player !
Overview
5
5
years of professional experience
Work History
Sales Specialist
Sherwin Williams Co
911 NW 209th Ave Ste 118 Pembroke Pines 33029
01.2023 - Current
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Motivated and trained team members to meet and exceed sales goals through positive reinforcement.
- Used Sherwin Williams Source to research customer accounts to determine whether credits or adjustments needed to be made.
- Supported retail distributors, dealers and customers through in-person and telephone support.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Trained new employees on customer service, money handling and organizing strategies.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
Lab Assistant
Quest Diagnostics
Miramar, FL
03.2021 - 10.2022
- Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
- Managed specimen sample handling, receiving, storage and inventory.
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Prepared specimens for testing and analysis.
- Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Assisted scientists by collecting and organizing laboratory data.
- Processed patient specimens according to priority and documented results.
- Handling requisitions and specimens with care
Lab Assistant
Synergy Diagnostic
Davie, FL
11.2020 - 08.2021
- Prepared specimens for testing and analysis.
- Managed specimen sample handling, receiving, storage and inventory.
- Logged samples correctly into computerized tracking system.
- Prepared samples for centrifugation, aliquoting and preserving sample integrity.
- Carefully reviewed test results for accuracy.
- Prepared specimens for analysis and established proper chronological priorities in testing.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Recorded and analyzed data to produce reports of results.
- Billing patients and insurances
Technical Support Advisor
Teleperformance
North Lauderdale
08.2019 - 06.2020
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Responded to customer calls to answer questions about products and services.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Promoted available products and services to customers during service, account management, and order calls.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Met customer call guidelines for service levels, handle time and productivity.
- Troubleshooting
- Multitasking with online programs. Worked with iOS devices
Education
Pembroke Pines Charter Highschool
05.2018
Skills
♡︎ Customer Relations
♡︎ Root Cause Analysis
♡︎ Multitasking
♡︎ Quality Assurance
♡︎ Technical Communication
♡︎ Team Player
Timeline
Sales Specialist
Sherwin Williams Co
01.2023 - Current
Lab Assistant
Quest Diagnostics
03.2021 - 10.2022
Lab Assistant
Synergy Diagnostic
11.2020 - 08.2021
Technical Support Advisor
Teleperformance
08.2019 - 06.2020
Pembroke Pines Charter Highschool