Summary
Overview
Work History
Education
Skills
Timeline
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Tahj Burford

Atlanta,GA

Summary

Critical thinking employee with excellent time management skills. Dedicated problem-solver adept at remaining calm under pressure. Effective Ramp Agent using top-notch skills in [Skill] and [Skill].

Overview

5
5
years of professional experience

Work History

Ramp Agent

Air Canada
Atlanta, GA
10.2023 - 05.2024
  • Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
  • Operated conveyor belts, push-back tractors and aircraft tugs daily.
  • Loaded and unloaded aircraft cargo, passenger baggage and freight.

Server

Jamaican Jerk biz
Atlanta, GA
11.2022 - 07.2023
  • Provided exceptional service to high volume of daily customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.

Customer Service Representative

IBEX Global - The Resource Group
Kingston, Jamaica
01.2019 - 07.2021
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Developed strong customer relationships to encourage repeat business.

Education

High School Diploma -

Wolmers Boys School
Jamaica
06-2017

Skills

  • TSA Collaboration
  • Equipment Inspection
  • Ground Support Services
  • Team Leadership

Timeline

Ramp Agent

Air Canada
10.2023 - 05.2024

Server

Jamaican Jerk biz
11.2022 - 07.2023

Customer Service Representative

IBEX Global - The Resource Group
01.2019 - 07.2021

High School Diploma -

Wolmers Boys School

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Tahj Burford