Summary
Overview
Work History
Education
Skills
Accomplishments
Computer Skill and Organization Information
Timeline
Generic

Tahja Temple

Houston,TX

Summary

Organized and dedicated Administrative Professional with a proven track record of exceptional customer service in fast paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self- motivated work ethic to perform effectively independent or team environments.

Overview

11
11
years of professional experience

Work History

Patient Services Representative

Women’s Group Of Northwestern
01.2021 - 01.2023
  • Assisted patients in filling out check-in and payment paperwork, used Greenway to schedule appointments, balanced deposits and credit card payments, took copayments and compiled daily financial records, applied administrative knowledge and courtesy to explain procedures and services to patients.

Patient Services Representative

Alexian Brothers Medical Center
01.2020 - 01.2021
  • Schedule appointments for patients, check patients in and out, collect co pays, handle insurance, screen patient’s temperature for Covid.

Cashier

Nordstrom Rack
01.2019 - 01.2021
  • Handled/completed money transactions and customer service duties, answered questions about store policies and addressed customer concerns, addressed customer needs and made product recommendations to increase sales, helped customers complete purchases, locate items, and join reward programs.

Cashier and Customer Service Associate

Walmart
01.2018 - 01.2019
  • Handled/completed money transactions and customer service duties, answered questions about store policies and addressed customer concerns, addressed customer needs and made product recommendations to increase sales, helped customers complete purchases, locate items, and join reward programs.

Stock Associate

Target
01.2017 - 01.2018
  • Prior to store opening, collected inventory off the conveyor belts, and loaded the inventory onto shelves.

Cashier

Burlington
01.2016 - 01.2016
  • Handled/completed money transactions and customer service duties, answered questions about store policies and addressed customer concerns, addressed customer needs and made product recommendations to increase sales, helped customers complete purchases, locate items, and join reward programs.

Cashier

Kmart
01.2015 - 01.2015
  • Handled/completed money transactions and customer service duties, answered questions about store policies and addressed customer concerns, addressed customer needs and made product recommendations to increase sales, helped customers complete purchases, locate items, and join reward programs.

Dance Counselor

Alvin Ailey Ballet Summer Program
01.2014 - 01.2014
  • Assisted and cultivated personal development within the students through communication and ballet/dance skills
  • Performed end of Summer ballet dance ensemble, for a theater audience.

Candle and Soap Creator

City of Chicago Summer Job Initiative
01.2012 - 01.2012
  • Created/made essential oil soaps and soy candles that were displayed and sold during the local art events in downtown Chicago

Education

Bachelor of Science - Law Enforcement Administration

Western Illinois University
Macomb, IL
05.2019

Skills

  • Patient Greeting
  • Onsite Tours
  • Insurance Verifying
  • Bookkeeping Support
  • Document Filing
  • System Updates
  • Medical Billing
  • Coding Understanding
  • Appointment Scheduling
  • Reception Management
  • Insurance Verification
  • Medicaid
  • Payment Collection
  • Customer Service

Accomplishments

    2018- WIU - Women in Business:

    Discussed women entrepreneuralship while learning the fundamentals of starting a business. Learned the importance of social skills, collaboration, giving back to the community, and money management.

    Participated in the fundraiser which assisted in raising money for the Women’s in Business organization

    2018 WIU - Campus Girl Scouts:

    Organized events for children, sold cookies and completed community service

    2017 WIU - Student Government Association:

    Provided assistance and ideas on how to improve the school’s campus and other organizations

    2013-2015 Chicago Bulls College Prep -

    Cheerleading Fundraiser: Spearheaded the cheerleading team’s fundraiser in order to raise money for the cheerleading uniforms

    2014-2015 Chicago Bulls College Prep - Hot Chocolate Run: Handed out shirts, equipment, and running jackets to runners in the 2k Mile Chocolate Run event

    2012-2015 Chicago Bulls College Prep- Cheerleading Captain

    2012-2014 Chicago Bulls College Prep, Community Service Nursing Home Project- Conversed and had several reading sessions with the senior citizens residence at the nursing home. Assisted in facilitating various activities for the seniors citizens

Computer Skill and Organization Information

 

Computer Skills: PowerPoint, Excel, Word, Outlook.

Writing, Editing/Proofreading Papers
 

Timeline

Patient Services Representative

Women’s Group Of Northwestern
01.2021 - 01.2023

Patient Services Representative

Alexian Brothers Medical Center
01.2020 - 01.2021

Cashier

Nordstrom Rack
01.2019 - 01.2021

Cashier and Customer Service Associate

Walmart
01.2018 - 01.2019

Stock Associate

Target
01.2017 - 01.2018

Cashier

Burlington
01.2016 - 01.2016

Cashier

Kmart
01.2015 - 01.2015

Dance Counselor

Alvin Ailey Ballet Summer Program
01.2014 - 01.2014

Candle and Soap Creator

City of Chicago Summer Job Initiative
01.2012 - 01.2012

Bachelor of Science - Law Enforcement Administration

Western Illinois University
Tahja Temple