Tahjae Thompson
Oklahoma City,OK
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
5
5
years of professional experience
Work History
Food Service Worker
Menchie's Frozen Yogurt
09.2019 - Current
- Maintain clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at the counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and the company.
- I learned about other teammates' work tasks to train as a backup.
Customer Service Manager
Ben & Jerry's Ice Cream
09.2018 - 06.2019
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
BBA - Management Information Systems
University of Central Oklahoma
Edmond, OK12.2025
BBA - Management Information Systems
Oklahoma City Community College
Oklahoma City, OK01.2023
Bachelor of Science - Electrical, Electronics Engineering Technologies
Oklahoma State University
Stillwater, OK08.2022
Bachelor of Science - Electrical, Electronics Engineering Technologies
Northern Oklahoma College
Enid, OK08.2021
Associate of Science - Computer And Information Sciences
Oklahoma City Community College
Oklahoma City, OK08.2020
Skills
- Regulatory Requirements
- Proper Storage Procedures
- Work Assignments
- Schedule Management
- Quality Control
- Productivity and Efficiency
Timeline
Food Service Worker
Menchie's Frozen Yogurt
09.2019 - Current
Customer Service Manager
Ben & Jerry's Ice Cream
09.2018 - 06.2019
BBA - Management Information Systems
University of Central Oklahoma
BBA - Management Information Systems
Oklahoma City Community College
Bachelor of Science - Electrical, Electronics Engineering Technologies
Oklahoma State University
Bachelor of Science - Electrical, Electronics Engineering Technologies
Northern Oklahoma College
Associate of Science - Computer And Information Sciences
Oklahoma City Community College
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