Tahlia Wright
RICHMOND,VA
Summary
Adept at leading teams and enhancing customer experiences, I leveraged strong multitasking and exceptional service skills at various jobs and extracurricular activities. Skilled in team collaboration and communication, I consistently met business needs while mentoring new staff, showcasing a blend of leadership and reliability while maintaining a positive and professional attitude.
Overview
2
2
years of professional experience
Work History
Server
Red Lobster
05.2023 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Cashier
Food Lion
07.2022 - 04.2023
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Performed cash, card, and check transactions to complete customer purchases.
- Greeted customers entering store and responded promptly to customer needs.
Education
Bachelor of Arts - Psycology
University of Virginia
Charlottesville, VA05-2028
Associate of Science - Business Administration
J. Sargeant Reynolds Community College
Richmond, VA05-2024
High School Diploma -
Highland Springs High School
Richmond, VA05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Team collaboration
- Reliable and responsible
- Team leadership
Timeline
Server
Red Lobster
05.2023 - 12.2024
Cashier
Food Lion
07.2022 - 04.2023
Bachelor of Arts - Psycology
University of Virginia
Associate of Science - Business Administration
J. Sargeant Reynolds Community College
High School Diploma -
Highland Springs High School
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