Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tahsin Saima

Queens,NY

Summary

Customer-focused professional with experience in high-traffic airport and hospitality environments. Skilled in assisting diverse travelers, managing guest flow, and resolving concerns efficiently while maintaining professionalism under pressure.

Overview

6
6
years of professional experience

Work History

Hostess

OTG Management JFK Airport
Jamaica, New York
07.2023 - Current
  • Provide exceptional service to high volumes of domestic and international travelers in a fast-paced airport environment.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Managed reservations and wait lists using proprietary booking systems.
  • Handled guest feedback and resolved issues to ensure satisfaction.

Hostess

Benihana Restaurant
Manhasset, New York
10.2022 - 07.2023
  • Greeted guests warmly upon arrival, seating them promptly.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Maintained a clean and organized dining area.

Pharmacy Technician

Apnar Pharmacy
Jamaica, New York
08.2020 - 10.2022
  • Dispensed medications accurately according to prescriptions and pharmacy guidelines.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Managed filing of prescriptions, both electronically and manually.
  • Answered telephones to respond to questions or requests.

Education

Bachelor of Science - Business Administration And Data Analysis_pursuing

Liberty University
Lynchburg, VA
08-2024

Bachelor of Science - Accounting (Coursework)

York College
Jamaica, NY
05-2024

High School Diploma -

Hillcrest High School
Jamaica, NY
06-2022

Skills

  • Customer service
  • Effective communication
  • Customer inquiries
  • Greeting guests
  • Time management
  • Team collaboration
  • Reservation management
  • Positive and professional

Languages

  • English (Fluent)
  • Bengali (Fluent)
  • Hindi (Conversational)
  • Urdu (Conversational)

Timeline

Hostess

OTG Management JFK Airport
07.2023 - Current

Hostess

Benihana Restaurant
10.2022 - 07.2023

Pharmacy Technician

Apnar Pharmacy
08.2020 - 10.2022

Bachelor of Science - Business Administration And Data Analysis_pursuing

Liberty University

Bachelor of Science - Accounting (Coursework)

York College

High School Diploma -

Hillcrest High School
Tahsin Saima