Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Work Availability
Work Preference
Quote
Interests
Timeline
Hi, I’m

Tahtiona Jones

Terre Haute,IN
Tahtiona Jones

Summary

Dedicated non-medical Care Provider with three years of experience delivering compassionate in-home care. Proficient in managing domestic tasks, assisting clients with self-care and hygiene, and fostering meaningful companionship while effectively addressing the unique needs of children and the elderly. Recognized for a friendly demeanor and strong attention to detail, consistently ensuring a high standard of care. Committed to providing exceptional customer service and seeking to leverage skills in a dynamic healthcare environment.

Overview

5
years of professional experience
1
Certification

Work History

ResCare

Caregiver
06.2022 - Current

Job overview

  • Abide by HIPAA guidelines to ensure patient privacy and confidentiality.
  • Document patient activities and condition, and promote an environment of care.
  • Perform duties following safety and infection control procedures.
  • Assist with personal hygiene, feeding, and ambulation.
  • Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.

McDonald's

Customer Service Representative
06.2020 - 06.2022

Job overview

  • Work in a fast-paced, stressful environment.
  • Talk to customers to provide them with great service and quality food. When I worked as a cashier, waitress, cook, and assistant manager.
  • Identified customer needs, provided resolutions to problems, and followed established procedures.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Education

Ultimate Medical Academy

Associate of Science Degree from Health Sciences – Medical Administrative Assistant
01.2025

University Overview

  • Fully accredited, accelerated program providing instruction in medical administrative and general office procedures, transcription, medical records management, and reimbursement methodologies, including revenue cycle management.
  • Program content emphasizes medical billing procedures, basic procedural and diagnostic coding systems, collections procedures, and accounting functions essential to the medical environment. Research, professional writing, critical thinking, and communication skills are developed throughout the program.

Terre Haute North High School

Diploma
01.2022

University Overview

Skills

  • Patient Processing
  • Patient Registration
  • Medical Records Management
  • Check In
  • Check Out
  • Data Entry
  • Release of Information
  • HIPAA Compliance
  • Medical Laws & Ethics
  • CMS 1500 Claim Form
  • Billing Cycle
  • Claims Appeal Process
  • Medical Billing Knowledge
  • Third Party Billing
  • Medicare
  • Medicaid
  • HMO
  • PPO
  • Basic Coding Skills for ICD-10 & CPT
  • Insurance Verification
  • Anatomy & Physiology
  • Medical Administrative Assistant
  • Medical Terminology
  • Medical Transcription
  • Client transportation
  • End-of-life care
  • Meal preparation
  • Active listening
  • Respectful and compassionate
  • Heavy lifting
  • Documentation
  • Hoyer lifting equipment
  • Disability support
  • HIPAA compliance

Certification

  • ResCare – Terre Haute, IN
  • CPR
  • Certificate in CPR to respond to a health emergency

Accomplishments

Accomplishments
  • Supervised team of 10 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved behavioral issues, which ultimately benefited the client's health.
Availability
See my work availability
Not Available
Available
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Work Preference

Work Type

Full TimeContract Work

Work Location

Hybrid

Important To Me

Work-life balancePaid sick leaveFlexible work hoursHealthcare benefitsPaid time off4-day work weekCareer advancement

Quote

If man hasn’t discovered something that he will die for, he isn’t fit to live.
Martin Luther King, Jr.

Interests

Dogs

Working out

Hiking

Painting

Sculpting

Timeline

Caregiver
ResCare
06.2022 - Current
Customer Service Representative
McDonald's
06.2020 - 06.2022
Terre Haute North High School
Diploma
Ultimate Medical Academy
Associate of Science Degree from Health Sciences – Medical Administrative Assistant

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