Tahyana Williams
Summary
Detail-oriented, dependable candidate looking to secure a position in healthcare management. Excellent communicator with good interpersonal skills and proficiency in computer operations. Influential analytical thinker, eager to provide outstanding service and strive to achieve company goals.
Overview
7
7
years of professional experience
Work History
Patient Access Associate
Saint Barnabas Ambulatory Care Center
2021.07 - Current
- Boosted overall organization productivity by effectively managing multiple priorities and tasks within a fast-paced hospital environment.
- Ensured seamless coordination of patient appointments, admissions, and discharges through effective communication with various departments and medical professionals.
- Assisted in maintaining HIPAA compliance by carefully handling sensitive patient information and protecting privacy during interactions.
- Improved patient satisfaction by efficiently registering and verifying insurance information, leading to a streamlined admission process.
- Trained new staff on filing, phone etiquette and other office duties.
Medical Office Receptionist
Alpha Health Associates
2017.06 - 2017.08
- Improved patient satisfaction by efficiently managing front desk operations and addressing inquiries professionally.
- Enhanced office efficiency by maintaining organized patient records and scheduling appointments accurately.
- Managed high call volumes, directing calls to appropriate departments while providing accurate information to callers.
- Updated demographics regularly on electronic health record systems ensuring accuracy and up-to-date information accessible during visits.
- Assisted in inventory management for office supplies, ensuring adequate stock levels were maintained at all times.
Education
Bachelor of Science - Health Studies
William Paterson University of New Jersey
Wayne, NJ05.2024
Associate of Science - General Science
Essex County College
Newark, NJ05.2021
Skills
- Workflow Optimization
- Multitasking and Organization
- Leadership
- Excellent Computer Skills
- Medical Terminology
- Strong Interpersonal Skills
Timeline
Patient Access Associate
Saint Barnabas Ambulatory Care Center
2021.07 - Current
Medical Office Receptionist
Alpha Health Associates
2017.06 - 2017.08
Bachelor of Science - Health Studies
William Paterson University of New Jersey
Associate of Science - General Science
Essex County College
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