Taina Cruz
SAINTCLOUD
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
4
4
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification
Work History
Business Assistant
Dental care at o-town west
Orlando
11.2025 - Current
- Assisted with patient scheduling and appointment confirmations for dental services.
- Managed patient records and ensured data accuracy within the system.
- Coordinated communication between dental staff and patients regarding treatment plans.
- Supported the billing process by verifying insurance information for patients.
Front Desk Assistant
Walk in family psychiatric
SAINTCLOUD
05.2024 - 09.2025
- Managed front desk operations and ensured a welcoming environment for patients.
- Handled patient inquiries and provided information about services offered.
- Assisted in maintaining confidential patient records and documentation standards.
- Maintained cleanliness and organization of the front desk area at all times.
Sales Associate
Clear
Orlando
09.2022 - 05.2024
- Assisted customers in getting them through TSA screening in a timely manner
- Sold clear memberships
- Assisted customers to their gates for their flights
- Handled customer inquiries and resolved issues effectively and efficiently.
Education
Freedom High School
Orlando, FLSkills
- Patient scheduling
- Billing verification
- Customer service
- Office administration
- Insurance processing
- Monthly closing support
- Client relationship building
- Excellent communication
Certification
- CPR certification
References
References available upon request.
Timeline
Business Assistant
Dental care at o-town west
11.2025 - Current
Front Desk Assistant
Walk in family psychiatric
05.2024 - 09.2025
Sales Associate
Clear
09.2022 - 05.2024
Freedom High School