Tait Arana
Lubbock
Summary
Top-performing sales leader with a strong track record in both closing sales and building high-performing teams. Focused on delivering exceptional business results across sales and operations. Over the years, I’ve consistently exceeded sales targets, closed high-value deals, and developed strategies that deliver measurable growth. But what I’m most proud of is helping others succeed.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Zales The Diamond Store
02.2017 - Current
- Supervised daily operations of the retail store, ensuring high standards of customer service, visual merchandising, and sales performance.
- Led and coached a team of 6 sales associates to consistently exceed monthly sales goals and KPIs.
- Analyzed sales metrics and trends to identify areas for improvement and implement targeted strategies.
- Interviewed, hired and terminated associates for fully-staffed store and customer satisfaction.
- Built and managed successful retail teams through recruiting, training and encouragement.
- Inspired team members to drive performance, collaboration and teamwork.
- Conducted regular performance evaluations and provided ongoing feedback to improve team productivity.
- Collaborated with store manager to meet revenue goals.
- Coordinated solutions to resolve escalated customer service issues.
- Monitored sales floor activity to identify opportunities for improvement or areas requiring attention.
- Supervised and disciplined employees to reach performance targets.
- Assisted in developing sales strategies to increase profitability and store performance.
- Coordinated employee schedules to optimize staffing levels during peak hours or special events.
Education
Master of Business Administration (M.B.A.) -
Texas Woman's University
Denton, Texas05.2022
Bachelor of Arts (B.A.) - Human Resource Management
Texas Tech University
Lubbock, Texas05.2020
Skills
- Retail Operations
- Sales Strategies
- Customer Relations
- Team Management
- Performance Evaluations
- Staff training
- Team Building and Leadership
Timeline
Assistant Store Manager
Zales The Diamond Store
02.2017 - Current
Bachelor of Arts (B.A.) - Human Resource Management
Texas Tech University
Master of Business Administration (M.B.A.) -
Texas Woman's University
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