Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Taiwo Williams

Data Entry Analyst
Kennesaw,GA

Summary

Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.

Overview

2
2
years of professional experience

Work History

Field Service Technician

Wellstar Cobb Hospital
11.2023 - Current
  • Resolved technical issues for clients through remote support, increasing customer satisfaction.
  • Trained new team members on best practices in managing computer systems effectively, fostering a culture of continuous learning among staff members.
  • Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
  • Collaborated with team members to troubleshoot complex technical issues, resulting in faster resolution times.
  • Performed routine maintenance on computer systems, ensuring optimal performance and extending the life of equipment.
  • Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.

Epic Go-Live Consultant

Optimum HIT
04.2023 - Current
  • Conducted comprehensive assessments of client infrastructure, identifying areas for improvement before implementation.
  • Boosted user satisfaction through prompt response to inquiries and diligent issue resolution.
  • Developed strong relationships with clients by consistently exceeding expectations in service delivery and support.
  • Maintained up-to-date knowledge on industry trends and advancements in order to provide relevant recommendations on best practices for each client''s unique needs.

Medical Data Entry Specialist

HTC Global Services
10.2022 - 07.2024
  • Enabled smooth transitions between healthcare settings with prompt transfer of discharge summaries to nursing homes or rehabilitation centers as needed.
  • Boosted efficiency in the medical office by accurately transcribing physician notes and maintaining organized databases.
  • Demonstrated adaptability by mastering new software systems as they were introduced, maintaining expertise in multiple medical data entry platforms.
  • Expedited insurance claim processing by effectively managing sensitive patient data, including diagnoses, treatments, and billing codes.
  • Collaborated with interdisciplinary teams to ensure comprehensive care for patients by sharing relevant data during case conferences and meetings.

Education

Bachelor of Science - Public Relations

Obafemi Awolowo University
Ile-Ife, Osun State
05.2001 -

Skills

Technical Analysis

Work Order Management

Fault diagnosis

Data Validation

Report Writing

Data formatting

Software

Bomgar Remote Tools

SCCM Remote Tool

Active Directory

ServiceNow

Azure

Timeline

Field Service Technician

Wellstar Cobb Hospital
11.2023 - Current

Epic Go-Live Consultant

Optimum HIT
04.2023 - Current

Medical Data Entry Specialist

HTC Global Services
10.2022 - 07.2024

Bachelor of Science - Public Relations

Obafemi Awolowo University
05.2001 -

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