Taiyanna Shields
NORFOLK,VA
Summary
Dedicated candidate with a strong foundation in supporting orthodontic treatments and enhancing patient care. Focused on building a career as an Orthodontist's Assistant, leveraging adaptability and resilience in fast-paced environments. Committed to continuous learning and contributing to a professional dental practice that prioritizes oral health.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Sales Associate
Nike Factory Outlet
Norfolk, Virginia
05.2025 - 03.2026
- Assisted customers in selecting products that met their needs, ensuring a positive shopping experience.
- Assisted customers with product selection and provided exceptional service.
- Engaged with customers to identify their needs and recommended tailored product solutions.
- Restocked shelves to ensure sufficient inventory levels.
- Participated in training sessions to learn about products and sales techniques.
- Created promotional displays that increased product visibility and attracted customer interest.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Used technology resources to assist customers in locating and selecting items.
- Attended weekly team meetings to review performance goals and objectives.
Sales Associate
HomeSense
Virginia Beach, Virginia
01.2024 - 04.2025
- Collaborated with team members to restock shelves and create visually appealing merchandise displays, enhancing customer engagement.
- Greeted customers and provided exceptional customer service.
- Upsold additional items based on customer interests and needs.
- Developed promotional displays that increased product visibility and attracted customer interest.
- Worked with fellow sales team members to achieve group targets.
- Monitored inventory levels and reported discrepancies to management promptly.
- Maintained up-to-date knowledge of store merchandise and policies.
- Upsold additional items by identifying and aligning with customer interests and needs, contributing to overall sales growth.
Team Member
Shake Shack
Virginia Beach, Virginia
01.2023 - 11.2023
- Collaborated with team members to deliver exceptional customer service experiences.
- Maintained clean and organized work environment to support efficient service delivery.
- Assisted in maintaining a clean and organized work environment for efficient service.
- Stocked supplies and ingredients to support smooth kitchen operations during peak hours.
- Monitored inventory levels and communicated restocking needs to management to ensure operational readiness.
- Demonstrated strong effort to learn tasks quickly to learn required tasks quickly to maximize performance.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Rotated through a series of different stations based on team needs.
Team Member
YMCA Daycare
Virginia Beach, Virginia
03.2022 - 12.2022
- Provided supervision and care to young children ranging from infants to pre-school age.
- Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
- Cultivated positive relationships with parents by effectively communicating about children's daily activities, fostering trust and collaboration.
- Monitored children's behavior to ensure a safe learning environment.
- Administered basic first aid and notified parents or guardians immediately.
- Monitored and secured indoor and outdoor areas to ensure children's safety. to protect children.
- Administered basic first aid when necessary while notifying parents or guardians immediately.
- Secured indoor and outdoor premises to protect children.
- Monitored children's behavior to maintain a safe and supportive learning environment, promoting their well-being and engagement.
- Coordinated and led engaging activities for children, including arts, crafts, games, and storytime, enhancing their creativity and social interaction.
Education
Associate of Science - General Studies
Tidewater Community College
Norfolk, Virginia, VA12.2024
Skills
- Customer service
- Effective communication
- Cash handling accuracy
- Point of sale management
- Teamwork and collaboration
- Sales techniques
- Conflict resolution
- Organization
- Time management
- Time optimization
- Problem-solving skills
Certification
- Registered Dental Assistant, Norfolk Dental Assisting School - [September 2026 - January 2027]
Timeline
Sales Associate
Nike Factory Outlet
05.2025 - 03.2026
Sales Associate
HomeSense
01.2024 - 04.2025
Team Member
Shake Shack
01.2023 - 11.2023
Team Member
YMCA Daycare
03.2022 - 12.2022
Associate of Science - General Studies
Tidewater Community College
References
References available upon request.
Education and Training
other