Taj Azar
Bradenton
Summary
Proficient in leveraging CRM systems to optimize sales processes and communication. Known for analytical skills and leadership, ready to enhance customer experiences and drive sales growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
BDC Sales Manager
Sarasota Chrysler Dodge Jeep Ram
04.2026 - Current
- Developed and implemented effective sales strategies to enhance customer engagement and satisfaction.
- Analyzed customer feedback to identify trends and improve service offerings.
- Collaborated with marketing to create promotional materials that aligned with sales objectives.
- Monitored daily performance metrics to ensure targets were consistently met or exceeded.
- Leveraged CRM systems to track leads and streamline communication processes.
BDC Sales Representative
Sarasota Chrysler Dodge Jeep Ram
08.2025 - 04.2026
- Developed product knowledge to assist customers in vehicle selection and features.
- Engaged with customers to understand needs and provide tailored recommendations.
- Maintained accurate inventory records and assisted in vehicle presentation on the lot.
- Utilized CRM software to track leads and follow up with potential buyers.
- Consistently top performer within my role.
- Handled customer inquiries efficiently, ensuring a positive dealership experience.
FOH/BOH Manager
Chick-fil-A
08.2024 - 08.2025
- Managed front-of-house operations to ensure exceptional guest experiences.
- Trained and supervised staff on service standards and menu knowledge.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Performed cash handling activities and secured nightly bank deposits.
- Utilized upselling techniques to maximize revenue and increase customer satisfaction.
FOH/BOH Team Member
Chick-fil-A
08.2022 - 08.2024
- Operated kitchen equipment efficiently to maintain food quality and safety standards.
- Collaborated with team members to streamline workflows, enhancing overall kitchen productivity.
- Followed food safety practices and sanitation guidelines.
- Pushed, pulled and transported large loads and objects.
- Improved team morale with positive feedback and effective communication.
- Enhanced customer experience by maintaining clean and organized kitchen, out of sight.
Education
Bachelor of Science - Finance
Florida International University
Miami, FL05-2028
Associate of Arts - Business
State College of Florida
Bradenton, FL05-2026
Skills
- Salesforce
- Team collaboration
- Customer service
- Deposit and withdrawal management
- Money handling
Certification
- Microsoft Office Specialist (Expert)
Microsoft Office Specialist (Expert)
- Certified at Expert Level in all Microsoft 365 applications including Word, Excel, PowerPoint, etc.
Timeline
BDC Sales Manager
Sarasota Chrysler Dodge Jeep Ram
04.2026 - Current
BDC Sales Representative
Sarasota Chrysler Dodge Jeep Ram
08.2025 - 04.2026
FOH/BOH Manager
Chick-fil-A
08.2024 - 08.2025
FOH/BOH Team Member
Chick-fil-A
08.2022 - 08.2024
Bachelor of Science - Finance
Florida International University
Associate of Arts - Business
State College of Florida