Tajae Cavitt
Phoenix,AZ
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
PharMerica
05.2021 - Current
- Provide high level of customer service by answering pharmacy phones and responding promptly to the requests of colleagues, patients, nurses, physicians, and hospice personnel
- Contribute to the efficient workflow of the pharmacy by maintaining a high productivity level and an error-free work product
- Enter, access, and verify the accuracy of data in the pharmacy system
- Communicates with internal and external nurses/providers in a pleasant and professional manner
- Assists in training of new employees
- Perform other tasks as assigned
Pharmacy Technician
OptumRx
05.2019 - 03.2023
- Accepting inbound provider chats
- Be self-aware, compassionate, and genuine in service to all chatters
- Scheduling office-based deliveries
- Respond professionally and appropriately
- Handle difficult situations and ensure the provider experience is exceptional
- Collect provider preferences
- Problem-solve with decisiveness and urgency
- Works as a liaison with operations partners letting them know of any patient or practice issues/concern
- Enters notes/information into appropriate pharmacy system or other systems to document interactions
- Able to work flexible hours
- All other duties as assigned
Pharmacy Technician
Walmart
11.2013 - 04.2019
- Sterilize surfaces and equipment and prepare the pharmacy for opening
- Greet customers and answer questions
- Receive prescriptions and check their validity
- Process prescriptions electronically and ensure all information is complete and accurate
- Resolve issues when they arise (e.g. rejected insurance claims)
- Select the appropriate medicine and measure dosages to fill prescriptions
- Sort, stock, label medication and monitor inventory
- Undertake administrative tasks (e.g.record-keeping) as assigned
- Comply with all security measures and quality standards
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
Education
High School Diploma -
La Joya Community High School
Avondale, AZ05.2013
Skills
- Drug Inventory Control
- Drug Safety
- Insurance Billing
- Time Management
- Professionalism
- Staff Leadership
- Customer Service
- Interpersonal Skills
- Pharmacy Ethics
- Pharmacology Knowledge
- Organizational Skills
- Workflow Optimization
- Drug Utilization Review
- Supply Restocking
- Prescription Filling
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
PharMerica
05.2021 - Current
Pharmacy Technician
OptumRx
05.2019 - 03.2023
Pharmacy Technician
Walmart
11.2013 - 04.2019
High School Diploma -
La Joya Community High School
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