Dedicated front desk receptionist with proven skills in customer relationship management, appointment scheduling, and data entry. Committed to enhancing customer satisfaction through professionalism and empathy in handling inquiries and complaints.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Youth Policy Institute los angeles
Los Angeles, California
11.2022 - 06.2023
Cashier Team Lead
Mcdonalds
Los Angeles, California
08.2022 - 01.2023
Assisted customers with product inquiries, enhancing overall shopping experience.
Maintained cleanliness and organization of the work area and displays.
Collaborated with team members to execute daily operational tasks efficiently.
Resolved customer complaints with professionalism and empathy, improving customer satisfaction.
Processed payments at cash registers, ensuring accurate and efficient transactions.
Worked hard to learn required tasks quickly to maximize performance.
Chef
Los Angeles LGBT Center, Youth & Family Services
Los Angeles, California
11.2020 - 06.2022
Prepared high-quality dishes according to established recipes.
Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
Collaborated with team to develop inclusive menus that addressed diverse dietary needs.
Prepared nutritious meals for youth and families in a supportive environment.
Trained kitchen workers on essential culinary techniques to enhance kitchen operations.
Engaged with youth during meal service to build community and strengthen connections.
Inspected kitchen equipment for cleanliness and functionality prior to use.
Stored foods correctly using correct storage containers and labelling systems.
Reviewed operational records to determine amount of food used in order to maintain appropriate inventory levels.
Education
High School Diploma -
Washington Prep
Los Angeles, CA
06-2015
Skills
Front desk operations
Appointment scheduling
Customer relationship management
Office administration
Data entry
Inventory management
Languages
Spanish
Limited
Certification
culinary arts certificate / CPR License / Osha license