Takara Shine
Miami Gardens,FL
Summary
Dedicated and observant professional with a strong background in customer service, hospitality, and administrative support. Proven ability to maintain a professional demeanor in fast-paced environments while accurately documenting information and resolving complex concerns. Seeking a position where exceptional communication, situational awareness, and organizational skills can ensure a safe and secure environment for clients and staff.
- Class D Security License
- ServSafe Certification
Overview
3
3
years of professional experience
Work History
Cashier Team Lead
World Famous
Miami Gardens, FL
12.2024 - 03.2026
- Supervised daily cash transactions, ensuring accurate register operations and balancing.
- Trained and mentored new cashiers on customer service protocols and store procedures.
- Coordinated team schedules to ensure proper coverage during peak business hours.
- Handled high-volume customer interactions and resolved concerns professionally to improve customer satisfaction and loyalty.
Receptionist
Holiday Inn
Miami, FL
08.2023 - 10.2024
- Managed front desk operations, including guest check-in and check-out procedures.
- Coordinated room reservations using hotel management software.
- Maintained accurate guest records, billing information, and handled guest concerns professionally.
- Answered and directed phone calls promptly while performing clerical tasks such as data entry, scanning, and photocopying.
Education
High School Diploma -
Miami Norland Senior High School
Miami Gardens, FL05.2025
Skills
Customer service
Team leadership
Problem-solving
Guest Relations
Cash handling
Multitasking
Data Entry
Inbound & Outbound Calls
Timeline
Cashier Team Lead
World Famous
12.2024 - 03.2026
Receptionist
Holiday Inn
08.2023 - 10.2024
High School Diploma -
Miami Norland Senior High School