Takeia Garcia
Lafayette,LA
Summary
Results-driven sales professional with a strong background in customer service, relationship building, and consistently exceeding sales goals. Demonstrates expertise in strategic communication, problem-solving, and delivering high-quality client experiences in fast-paced environments. Experience as a Behavior Technician includes implementing evidence-based behavioral strategies to support client development and behavioral progress, strengthening skills in data collection, behavior analysis, and adaptive communication.
Overview
8
8
years of professional experience
Work History
Sales Associate
Sephora At Kohls
10.2023 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
Behavioral Technician
LEARN Behavioral
10.2024 - 12.2025
- Encouraged clients to develop work skills and participate in social, recreational and therapeutic activities to enhance interpersonal skills or develop social relationships.
- Improved client outcomes by implementing individualized behavior plans and interventions.
- Reduced problem behaviors by teaching clients appropriate coping strategies and replacement behaviors.
- Consulted with teachers and school staff regarding client accommodations, promoting successful inclusion in mainstream classrooms.
- Provided one-on-one support and guidance for clients in various settings, promoting generalization of learned skills.
- Implemented social skills training groups, increasing peer interaction opportunities for clients.
Beauty Advisor
Sephora
10.2021 - 03.2023
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
- Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
Education
Bachelor of Science - Psychology
University of Louisiana At Lafayette
Lafayette, LA05-2026
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Time management
- Listening skills
- Verbal/written communication
- Relationship building
- Product sales
- Client service
- Sales strategies
- Cash handling
- Inventory control
Timeline
Behavioral Technician
LEARN Behavioral
10.2024 - 12.2025
Sales Associate
Sephora At Kohls
10.2023 - Current
Beauty Advisor
Sephora
10.2021 - 03.2023
Bachelor of Science - Psychology
University of Louisiana At Lafayette