Takeisha Bryant
University City,MO
Summary
Dedicated and compassionate professional with 6+ years of combined experience as an Administrative Assistant and Patient Care Tech . Proven ability to mange front office operations, schedule appointments, and support healthcare providers while delivering high-quality patient care. Skilled in multitasking, maintaining medical records, and ensuring efficient communication between patients and stuff, Known for reliability, attention to detail, and a strong commitment to both patient well-being and organizational efficiency.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Administrative Coordinator
SSM Health Cardinal Glennon Children's Hospital
St Louis, MO
Patient Care Technician
BJC Hospital
St Louis, MO
08.2024 - Current
- Assisting medical staff during examinations, treatments, and procedures
- Managing, operating, and troubleshooting medical equipment
- Performing patient safety protocols and monitoring changes in patient conditions
- Collecting vital signs
- Recording patient care information in medical records
- Helping patients with mobility and personal hygiene
- Assisting with nutrition intake, medication administration, and other patient care needs
- Providing emotional support and comfort to patients and families
- Perform blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Day Care Teacher
Little Smarties Preschool
St Louis, MO
03.2023 - 08.2024
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Gathered materials and resources to prepare for lessons and activities.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
Administrative Coordinator
SSM Health Cardinal Glennon Children's Hospital
St Louis, MO
12.2022 - 07.2023
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
- Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
- Provided exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.
- Reduced expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities.
Transplant Coordinator's Assistant
BJC
St Louis, MO
03.2022 - 09.2022
- Provides general administrative support for the program.
- Handles telephone calls from patients and staff; forwards calls requiring triage.
- Performs complete and correct data entry of necessary information.
- Ensures compliance with regulatory guidelines.
- Schedules patient visits; works multiple points of the service area; verifies insurance, checks insurance eligibility, and collects patient demographics; maintains proficiency in insurance basics, to include the ability to recognize commercial and government plans.
- Prepared meeting agendas and minutes accurately reflecting discussion points.
- Purchased and maintained office supplies.
Patient Billing Representative
Washington University School of Medicine
St Louis, MO
11.2021 - 03.2022
- Monitored daily claim submissions to identify errors or potential issues, taking corrective action as needed for timely processing.
- Supported patients'' understanding of their bills by clarifying complex medical terminology and explaining charges in a compassionate manner.
- Prepared financial reports for management review, highlighting trends in revenue generation and areas for improvement.
- Developed an efficient system for organizing and tracking outstanding claims, leading to quicker reimbursement times from insurers.
- Provided exceptional customer service to patients, addressing billing inquiries promptly and professionally.
- Managed sensitive patient data securely, adhering to HIPAA guidelines and maintaining strict confidentiality at all times.
- Verified insurance of patients to determine eligibility.
Patient Access Representative
SSM DePaul Hospital
St Louis, MO
01.2019 - 11.2021
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
- Facilitated smooth billing processes by verifying insurance eligibility, obtaining authorizations, and accurately entering claim details into the system.
- Supported medical staff by coordinating diagnostic testing appointments, lab results retrieval, and necessary referrals in a timely manner.
- Trained new hires on department procedures, policies, and software systems, ensuring consistent quality service delivery from all team members.
- Helped address client complaints through timely corrective actions and appropriate referrals.
Education
High School Diploma -
Hazelwood East High School
St Louis, MO05-2006
Skills
- Vital signs monitoring
- Attention to detail
- Medical terminology
- Staff supervision
- Project management
- Patient education
- Certified in CPR/AED
- Multitasking and organization
- Team collaboration
- Decision-making
- Insurance verification
- MS office
- Administrative leadership
Certification
- NCPCT - Patient Care Technician
Languages
English
Full Professional
Timeline
Patient Care Technician
BJC Hospital
08.2024 - Current
Day Care Teacher
Little Smarties Preschool
03.2023 - 08.2024
Administrative Coordinator
SSM Health Cardinal Glennon Children's Hospital
12.2022 - 07.2023
Transplant Coordinator's Assistant
BJC
03.2022 - 09.2022
Patient Billing Representative
Washington University School of Medicine
11.2021 - 03.2022
Patient Access Representative
SSM DePaul Hospital
01.2019 - 11.2021
Administrative Coordinator
SSM Health Cardinal Glennon Children's Hospital
High School Diploma -
Hazelwood East High School