Takeisha Smith
Poughkeepsie,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Committed Residential Program Manager with exceptional reliability and drive to contribute to positive outcomes for individuals. Hardworking employee skilled in promoting supportive, caring environment for residents.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Residential Program Manager
The Arc Mid Hudson
06.2023 - Current
- Improved resident satisfaction by implementing person-centered care plans and individualized support strategies.
- Enhanced program efficiency through the development and implementation of streamlined administrative processes.
- Reduced staff turnover by fostering a positive work environment, providing training opportunities, and offering regular feedback to team members.
- Ensured compliance with state regulations and accreditation standards by regularly reviewing policies and procedures, conducting internal audits, and initiating corrective actions as needed.
- Managed financial aspects of the residential program, including budgeting, expense tracking, and resource allocation to maximize service delivery while minimizing costs.
- Managed documentation requirements efficiently by maintaining accurate records on resident progress notes case files treatment plans.
Phlebotomist
LabCorp
08.2021 - 12.2023
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Input and insurance verification
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Ensuring ICD codes as well as input lab scripts into database for blood draws.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Direct Support Professional
The ARC of Ulster-Greene
10.2016 - 06.2023
- Supporting individuals to further everyday life experiences
- Provide medication administration and proper documentation
- Edify independency in goal orientation.
PCA
Unlimited Care Inc,.
07.2015 - 09.2016
- Light household duties and upkeep
- Support with activities of daily living.
Education
GED -
High School Equivalency
Poughkeepsie04.2018
Skills
- Positive Working Relationships
- Site Inspections
- Payroll Procedure Oversight
- Written and Verbal Communication
- Data Analysis
- Staff Supervision
Certification
- PCA, 07/01/15
- CPR/AED
- Phlebotomy
Timeline
Residential Program Manager
The Arc Mid Hudson
06.2023 - Current
Phlebotomist
LabCorp
08.2021 - 12.2023
Direct Support Professional
The ARC of Ulster-Greene
10.2016 - 06.2023
PCA
Unlimited Care Inc,.
07.2015 - 09.2016
GED -
High School Equivalency
- PCA, 07/01/15
- CPR/AED
- Phlebotomy
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