Takiesha Wright
Tallahassee,FL
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Server
The Forum at Deer Creek
3001 DC Country Club Boulevard, Deerfield Beach, F
01.2022 - Current
- Excelled in multitasking by managing multiple tables concurrently, maintaining high service standards.
- Provided timely service of meals and drinks with attention to detail.
- Operated POS system to process orders efficiently.
- Worked alongside team members to ensure efficient workflow during busy shifts.
- Built trusted relationships with patrons.
- Boosted customer satisfaction through timely attention to needs and personalized service.
- Handled customer complaints professionally to ensure swift resolution.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Regularly cleaned and arranged dining areas along with the kitchen to sustain hygiene.
- Adhered to health and safety regulations ensuring clean environments for customers and staff.
Cashier
Burlington
20851 FL-7, Boca Raton, FL 33428
08.2021 - 01.2022
- Responsible for processing a high volume of cash transactions, accurately reconciling cash drawers daily, and processed customers' returns.
- Secured various payment methods effectively reducing discrepancies.
- Ensured seamless transition periods for staff and customers by swiftly adapting to new POS systems.
- Enhanced overall operations through versatile departmental backup assistance.
- Greeted customers and assessed their needs.
Education
High School Diploma - Psychology
Tallahassee Community College
Tallahassee, FLSkills
- Strong Work Ethic
- Team Player
- Highly Dependable
- Cash Handling
- Food Handling
- Team Player
Timeline
Server
The Forum at Deer Creek
01.2022 - Current
Cashier
Burlington
08.2021 - 01.2022
High School Diploma - Psychology
Tallahassee Community College