Takiya Devine
Rosedale,MS
Summary
Dynamic and results-driven professional with extensive experience at Jacks as a Cashier Team Lead. Proven expertise in customer service and cash handling, fostering strong relationships with clients. Adept at problem-solving and team leadership, consistently enhancing the shopping experience and maintaining high service levels during peak periods.
Overview
9
9
years of professional experience
Work History
Cashier Team Lead
Jacks
02.2025 - 03.2025
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Developed strong relationships with repeat customers through friendly service interactions.
Personal Care Assistant
Right At Home Health Care
02.2021 - 08.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Personal Care Assistant
Heart to Heart LLC
02.2020 - 03.2021
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
- Ensured timely medication administration, managing accurate records of dosages and schedules for multiple clients.
Material Handler/Reciver
Trane Technologies
02.2018 - 04.2020
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Used hand-held scanners and physical logs to accurately track item movements.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
Secretary
SNR Tax Service
01.2016 - 06.2018
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
High School Diploma -
The American Academy
Salt Lake City, UT10.2019
Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Positive attitude
- Flexible schedule
- Retail merchandising
- Time management
- Multitasking and organization
Timeline
Cashier Team Lead
Jacks
02.2025 - 03.2025
Personal Care Assistant
Right At Home Health Care
02.2021 - 08.2024
Personal Care Assistant
Heart to Heart LLC
02.2020 - 03.2021
Material Handler/Reciver
Trane Technologies
02.2018 - 04.2020
Secretary
SNR Tax Service
01.2016 - 06.2018
High School Diploma -
The American Academy
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