TAKKARIS JACKSON
Jackson,MS
Summary
Professional leader with strong background in department management within retail settings. Skilled in driving team collaboration and achieving key performance metrics. Adept at adapting to shifting priorities while maintaining high standards. Known for problem-solving abilities, exceptional communication, and fostering productive work environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Department Supervisor
The Home Depot
12.2023 - Current
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Developed strong relationships with team members, fostering a positive work environment and encouraging collaboration.
Kitchen Designer
The Home Depot
08.2022 - 12.2023
- Designed detailed kitchen layouts based on client needs, budgets and available supplies.
- Selected flooring, counters, cabinets and appliances based on client needs and budgets.
- Planned and presented project quotes for custom designs.
- Maintained relationships with installers and suppliers.
Flooring Specialist
The Home Depot
11.2020 - 08.2022
- Followed up with customers to assess satisfaction, answer questions, and resolve concerns.
- Drove team revenue totals by bringing in top sales numbers.
- Discussed pricing, additional charges, and payment plans during sales process.
- Assisted customers in selecting appropriate flooring materials based on their preferences, budget, and space requirements.
Customer Service Associate / Cashier
The Home Depot
08.2017 - 11.2020
- Help customer select product that best fit their personal needs
- Educated customer on product and services offerings
- Handled cash, debit, and credit transaction
- Rotated stock to maintain freshness
- Maintained and organized receipts, coupons, and certificates
- Answer incoming telephone calls with knowledge and professionalism
- Assisted customer with accuracy and a smile
Medical Assistant Extern
Jackson Cardiology Associates
10.2017 - 12.2017
- Perform initial patient assessments
- Maintained the exam rooms (through cleaning and stocking)
- Schedule appointments and other administrative duties
- Managed medical records and documents
- Preform Electrocardiograms (EKGs)
- Assist with Echocardiograms
- Electronic Health Record (EHR)
Shift Leader
Wingstop
12.2015 - 07.2017
- Run the staff when the manager is not on duty
- Direct other employees through their daily routines and interact with customers to make sure that they have a satisfactory experience
- Act as quality control, ensuring customer satisfaction through training employees properly and adhering to company policy
- Make sure employees perform a variety of tasks, from preparing the food, stocking supplies, serving, charging people for their food, handling cash, credit cards, and a cash register, cleaning tables and counters, resetting tables, greeting customers and answering questions
Afterschool Teacher
Kids Under Konstruction
05.2014 - 12.2015
- Supervised the classroom
- Maintained a professional attitude and loyalty to the School at all times
- Treated all children with dignity and respect
- Helped children establish good habits of personal hygiene; change diapers and assists with toilet training
- Supervised all activities to ensure safety at all times
- Participated in dismissal procedures at the end of after care, ensuring that each child left with the appropriate adult (either Lead Teacher or Authorized Adult)
- Maintained a professional attitude and loyalty to the School at all times
Education
Diploma - Medical Assisting
Delta Technical College
12.2017
High School Diploma -
Christ Missionary & Industrial School
Jackson, MS07.2015
Skills
- Microsoft Office
- Employee training
- Team leadership
- Communication skills
- Customer service
- Safety and security
- Relationship building and management
Accomplishments
- Supervised team of 3 staff members.
Certification
American Heart Association Basic Life Support (CPR & AED)
Languages
English
Native or Bilingual
Timeline
Department Supervisor
The Home Depot
12.2023 - Current
Kitchen Designer
The Home Depot
08.2022 - 12.2023
Flooring Specialist
The Home Depot
11.2020 - 08.2022
Medical Assistant Extern
Jackson Cardiology Associates
10.2017 - 12.2017
Customer Service Associate / Cashier
The Home Depot
08.2017 - 11.2020
Shift Leader
Wingstop
12.2015 - 07.2017
Afterschool Teacher
Kids Under Konstruction
05.2014 - 12.2015
Diploma - Medical Assisting
Delta Technical College
High School Diploma -
Christ Missionary & Industrial School
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