Takorria Perkins
Nashville,TN
Summary
Adept at elevating customer experiences, I leveraged my exceptional customer service and POS operation skills at PF Changs Restaurant, enhancing guest satisfaction and streamlining service. My collaborative spirit and strong work ethic have consistently driven team success and operational efficiency, marking me as a standout in hospitality service.
Overview
2021
2021
years of professional experience
Work History
Server
PF Changs Restaurant
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Waffle House
ClickList Associate
Kroger
03.2019 - 04.2020
- Maximized sales by suggesting additional items or substitutes based on customer preferences during order confirmation calls.
- Coordinated closely with management in analyzing data related to online orders for continuous improvement efforts.
- Managed challenging situations calmly while finding solutions that satisfied both company policy and customer expectations.
- Established rapport with repeat customers, fostering loyalty through personalized assistance and recommendations.
- Read labels, obtained merchandise from shelves and processed incoming orders.
- Contributed to the reduction of item return rates by accurately fulfilling each order according to customer specifications.
Cashier
McDonald’s
Mount Juliet, TN
11.2017 - 03.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Bachelor Of Business Administration - Business Administration
Nashville State Community College
Nashville, TNSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Cleanliness standards
- Safe food handling
- Team collaboration
- Sales expertise
- Point of sale operation
Timeline
ClickList Associate
Kroger
03.2019 - 04.2020
Cashier
McDonald’s
11.2017 - 03.2019
Server
PF Changs Restaurant
Server
Waffle House
Bachelor Of Business Administration - Business Administration
Nashville State Community College