Talía Acevedo
Houston,TX
Summary
Experienced professional with a strong background in healthcare registrar roles, now seeking to transition into new career opportunities. Skilled in managing complex databases and dedicated to proactive monitoring and reporting. Open to exploring diverse career paths and utilizing problem-solving expertise in various industries.
Overview
11
11
years of professional experience
Work History
Registrar
The Center for Special Surgery
03.2022 - 12.2023
- Engaged and facilitated patient registration process, ensuring clear understanding of forms both in English and Spanish
- Streamlined medical records management, facilitating smooth medical billing processes and supporting overwhelmed schedulers when needed
- Enhanced front-end clerical operations including document handling, facility upkeep, and team support, ensuring efficient office functioning
- Optimized registration process, boosting efficiency by 15%, resulting in expedited patient services
- Decreased errors in insurance verification by 10%, fostering team alignment and accuracy in front-end operations.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Greeted every guest with personable approach and provided knowledgeable service.
- Upheld HIPAA regulations and standards for protecting patient information.
Assistant Manager
River City Chiropractic
04.2018 - 03.2022
- Assumed leadership in absence of manager, overseeing officer operations and ensuring timely billing procedures
- Coordinated new patient appointments and maintained patient records, facilitating seamless referrals to healthcare facilities
- Pioneered chiropractic stretching program across multiple facilities, contributing to 15% improvement in patient recovery
- Provided training to chiropractic assistants, ensuring successful implementation of stretching program in multiple clinics.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Teacher
Kids R' Kids
08.2017 - 04.2018
- Delivered attentive care for to infants, supporting their developmental milestones and maintaining hygienic learning environment.
- Managed to stay attentive to up to 4 infants at a time by myself without co-teacher.
Customer Service Cashier
Academy Sports and Outdoors
10.2015 - 08.2017
- Demonstrated versatile customer service skills, assisting customers across various departments and serving as knowledgeable resource.
- Lifted up to 30 pounds at once and used dolly to move heavier loads.
- Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
- Answered product questions using knowledge of sales and store promotions.
Student Assistant
CMLL at Texas Tech University
10.2012 - 08.2016
- Performed diverse clerical duties, including phone management, document handling, and managing feedback for language classes.
- Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.
- Managed more than 15 incoming calls and emails/ faxes per day from staff.
Education
Bachelor of Science in Exercise and Sports Science -
Texas Tech University
Lubbock08.2016
Skills
- Bilingual
- Basic Microsoft Excel knowledge
- Computer literacy
- Insurance
- Medical Terminology
- Management
- Interpersonal Skills
- Conflict Resolution
- AHA BLS
- MEDITECH EHR Software
- Clerical Support
- Administrative Duties
- Greeting Visitors
- Supply Restocking
- Admissions and Registrations
- Verification and Eligibility
- Confidential Records Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If only we’d stop trying to be happy we’d have a pretty good time.
Edith Wharton
Timeline
Registrar
The Center for Special Surgery
03.2022 - 12.2023
Assistant Manager
River City Chiropractic
04.2018 - 03.2022
Teacher
Kids R' Kids
08.2017 - 04.2018
Customer Service Cashier
Academy Sports and Outdoors
10.2015 - 08.2017
Student Assistant
CMLL at Texas Tech University
10.2012 - 08.2016
Bachelor of Science in Exercise and Sports Science -
Texas Tech University