Talayah Craddock
New Orleans
Summary
Customer-focused professional with over six years in client service and administrative support. Proven track record in managing operations, supporting patient care, and ensuring compliance in high-volume environments. Strong skills in cash handling, data entry, and maintaining confidentiality, contributing to efficient and high-quality customer experiences.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Craddock Construction LLC
Gretna
02.2026 - Current
- Managed calendars, scheduling, and office records.
- Coordinated communication with clients, vendors, and contractors.
- Prepared invoices, reports, contracts, and other business documents.
- Maintained filing systems and ensured accurate data entry and recordkeeping.
- Supported daily administrative operations and customer service functions.
Patient Transportation
University of Cincinnati Medical Center
Cincinnati
02.2025 - 01.2026
- Transported patients safely and efficiently throughout the hospital while maintaining comfort, dignity, and safety.
- Collaborated with nurses, PCAs, and clinical staff to support patient care and departmental operations.
- Monitored patient well-being during transport and communicated concerns to appropriate staff.
- Maintained strict confidentiality and compliance with hospital policies and HIPAA standards.
Assistant Manager
Planet Fitness
Finneytown, Cincinnati
08.2023 - 08.2025
- Experienced Assistant General Manager with a proven track record of successfully managing day-to-day operations in a fast-paced, customer-oriented environment.
- Skilled in overseeing staff, ensuring performance objectives are met, and maintaining a 'judgment-free' atmosphere for members.
- Strong leadership in hiring, training, and developing employees, fostering a positive and motivating workplace culture.
- Adept at ensuring the financial success of the club while delivering exceptional customer service.
- Expertise in directing front desk personnel, driving operational efficiency, and creating a welcoming and inclusive environment for all.
Library Assistant & Tutor
American International School in Egypt
Cairo
08.2021 - 01.2023
- Supported students through individualized tutoring, academic guidance, and resource assistance.
- Designed and coordinated library activities, displays, and extracurricular programs that promoted engagement and strengthened community connections among students, parents, and staff.
- Organized records, library materials, and front desk operations to ensure efficient access for students and staff.
- Supported administrative and educational functions in multicultural school environment to enhance student learning experiences.
- Cultivated communication, organization, problem-solving, and relationship-building skills through daily interactions with diverse populations.
Education
Diploma - Scranton, PA
Penn Foster High School
Scranton, PA01-2021
Skills
- Records management
- Data accuracy and entry
- HIPAA compliance
- Microsoft Office proficiency
- Office organization
- Scheduling and recordkeeping
- Office management
- Customer service
- Client support
- Multitasking and team collaboration
- Detail-oriented
Skills
Cash Handling, Transaction Accuracy, Payment Processing, Basic Reconciliation, Account Support, High-Volume Service, Client Issue Resolution, Professional Communication, Conflict Resolution, Confidential Records, Data Accuracy, Policy Adherence, HIPAA Awareness, Data Entry, Scheduling, Recordkeeping, Microsoft Office, POS Systems, Epic Systems, Attention to Detail, Time Management, Multitasking, Team Collaboration, Problem-Solving
Timeline
Administrative Assistant
Craddock Construction LLC
02.2026 - Current
Patient Transportation
University of Cincinnati Medical Center
02.2025 - 01.2026
Assistant Manager
Planet Fitness
08.2023 - 08.2025
Library Assistant & Tutor
American International School in Egypt
08.2021 - 01.2023
Diploma - Scranton, PA
Penn Foster High School