Aisha Woods
Wind Creek Casino & Hotel
Chicago Heights,IL
9
years of professional experience
Dedicated employee with strong customer service skills. Committed to enhancing guest experiences and ensuring compliance with gaming regulations.
Work History
Player Service Representative
1 Year 10 Months- Engaged guests with personalized service to enhance gaming experiences.
- Assisted in maintaining compliance with gaming regulations and policies.
- Collaborated with team members to improve overall guest satisfaction ratings.
- Processed customer transactions accurately and efficiently
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Sales Floor Associate
1 Year 1 Month- Assisted customers with product selection and inquiries
- Organized racks and shelves maintaining store visual appeal
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Digital Shopper
1 Year 8 Months- Completed pickup and shopping orders for customers
- Suggested comparable products to replace out of stock items
- Adapted quickly to changing demands to ensure smooth operations.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Helped train new hires
Sales Floor Associate
4 Years 1 Month- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
- Kept shelves stocked and organized
Education
High School Diploma
Skills
Customer Service
Teamwork
Time Management
Organization
Effective Decision-Making
Quick Learner
Timeline
Player Service Representative
Wind Creek Casino & Hotel
10.2024 - CurrentRead More
Sales Floor Associate
Walmart
09.2023 - 10.2024Read More
Digital Shopper
Walmart
09.2021 - 05.2023Read More
Sales Floor Associate
Walmart
08.2017 - 09.2021Read More
Rich East High
High School Diploma
Read More