Hospitality professional prepared for seamless guest experiences and high-level service. Proven ability to maintain warm, welcoming atmosphere and manage guest interactions efficiently. Reliable team player with flexibility and strong focus on collaborative success.
Overview
9
9
years of professional experience
Work History
Hostess
McCloone's Pier House Restaurant
Long Branch, NJ
04.2022 - Current
Greeted customers with a smile, managed reservations, answered phones, and seated guests to ensure a positive dining experience.
Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Answered customer inquiries about hours, seating, and menu options to enhance customer satisfaction.
Counter Attendant
Art of Salad
Long Branch, NJ
06.2020 - 07.2021
Prepared salads and assisted with food preparation while serving customers.
Handled cash transactions accurately and efficiently at the register.
Processed customer orders and accurately entered into the order system.
Addressed guest complaints and resolved issues, contributing to overall customer satisfaction.
Cashier experience
Catering Server
Gladys Walker's Catering company
Savannah, Georgia
06.2017 - 08.2019
Delivered friendly, courteous service to enhance guest satisfaction and create memorable moments.
Set up tables, decorations, and action stations for catered events; prepped, plated, and transported food and supplies to enhance guest experience.
Assisted in event setup and teardown to ensure seamless transitions between functions, contributing to overall event success.