Dynamic Medical Front Office Coordinator with a proven track record at Dr. Bruce Isaacson, excelling in patient scheduling and HIPAA compliance. Recognized for enhancing patient satisfaction through effective communication and relationship building, while streamlining office procedures to improve efficiency and reduce wait times. Committed to delivering exceptional administrative support and fostering teamwork.
Overview
26
26
years of professional experience
Work History
Medical Front Office Coordinator
Dr. Bruce Isaacson
550 E 1400 N Logan, UT 84321
03.2015 - 12.2025
Coordinated patient scheduling and managed appointment logistics for optimal office flow.
Assisted patients with insurance verification and resolved billing inquiries efficiently.
Maintained accurate medical records and ensured compliance with privacy regulations.
Implemented office procedures to enhance patient experience and reduce wait times.
Maintained a well-organized front office environment, contributing to a positive patient experience.
Coordinated referrals and authorizations for specialist consultations or treatment plans as needed.
Enhanced patient satisfaction through prompt responses to inquiries, accurate appointment scheduling, and clear communication of policies.
Collaborated with medical staff to coordinate patient flow and ensure timely access to care.
Handled high call volumes with professionalism and efficiency, addressing patient concerns and directing calls as appropriate.
Managed patient records with strict adherence to HIPAA regulations, ensuring confidentiality and security of sensitive information.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Executive Secretary
Cache Country Carpets
Logan, UT 84312
01.2000 - 01.2010
Coordinated executive schedules, ensuring optimal time management and priority alignment.
Developed comprehensive meeting agendas, facilitating efficient discussions and decision-making processes.
Streamlined communication between departments, enhancing collaboration and information flow.
Managed confidential documents, maintaining data integrity and compliance with company policies.
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Medical Front Office Coordinator at Stephens County Hospital Physicians GroupMedical Front Office Coordinator at Stephens County Hospital Physicians Group