Talia Parker
Redwood
Summary
Seasoned operations manager with exemplary skills in effectively communicating with my team at all levels to improve staff performance and leadership. Energetic professional with engaging personality and service-driven background. Trained in operations management and customer service.
Overview
8
8
years of professional experience
Work History
Operations Manager
Fed Ex Ground
04.2024 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
Coordinator
Fed Ex Ground
12.2023 - 04.2024
- Gathered and organized materials to support operations.
- Entered data, generated reports, and produced tracking documents.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Operations Manager
Fed Ex Ground
08.2019 - 12.2023
- In charge of making sure people are following Saftey procedures.
- Opening and closing trailers on time.
- Admin work such as taking care of disciplinary actions.
- Schedule changing.
- Operating and controlling work flow.
Ticket Booth
Uncle Sam’s boat tour
07.2016 - 09.2017
- In charge of selling tickets.
- Describing what each boat tour does and how long the duration of the tour is.
- Problem solving skills.
Education
Some College (No Degree) - Criminal Justice
Northampton Community College
Bethlehem, PAHigh School Diploma -
Northampton Area High School
Northampton, PA06.2019
Skills
- Management Team Building
- Decision Making
- Problem-Solving
- Staff Scheduling
Timeline
Operations Manager
Fed Ex Ground
04.2024 - Current
Coordinator
Fed Ex Ground
12.2023 - 04.2024
Operations Manager
Fed Ex Ground
08.2019 - 12.2023
Ticket Booth
Uncle Sam’s boat tour
07.2016 - 09.2017
Some College (No Degree) - Criminal Justice
Northampton Community College
High School Diploma -
Northampton Area High School
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