Talia Rotenberg
Philadelphia,PA
Summary
Temple University Hospitality Management student with direct experience in restaurant and event service and a strong passion for luxury hotels and travel. Recognized for outstanding interpersonal skills, attention to detail, and the ability to excel in fast-paced, guest-oriented environments. Committed to delivering exceptional guest experiences while contributing to team success with enthusiasm and professionalism.
Overview
5
5
years of professional experience
Work History
Server
Giuliana's Italian Restaurant
Sinking Spring, USA
01.2021 - Current
- Delivered attentive and knowledgeable service in family-owned Italian restaurant, fostering strong guest relations.
- Increased sales through upselling appetizers, promoting specials, and recommending tailored wine pairings.
- Balanced multiple tables during peak shifts with efficiency, accuracy, and professionalism.
- Coordinated table setups for private events and large group reservations, ensuring seamless service flow.
- Trained new team members on POS systems, menu knowledge, and company values.
- Partnered with management to uphold brand standards and maintain a clean atmosphere.
- Promoted from Waitress to Shift Leader due to reliability and performance in operations.
- Recognized for outstanding guest service and contributions to team success.
Travel Planning & Business Operations Intern
Wonder Well Travel, LLC
Philadelphia, Pennsylvania
12.2025 - 04.2026
- Conducted destination and accommodation research to support travel planning and itinerary development.
- Evaluated travel options based on cost, quality, and scheduling efficiency.
- Coordinated travel details, ensuring thorough client communication and trip documentation.
- Contributed to daily business operations by organizing and streamlining planning workflows.
Education
Bachelor of Science - Tourism and Hospitality Management
Temple University
Philadelphia, PA05.2027
Skills
- Guest experience and service excellence
- Professional communication
- Team leadership and collaboration
- Adaptability in fast-paced environments
- Event coordination
- Cross-functional support
- Attention to detail
- Commitment to quality standards
- Conflict resolution
- Analytical problem-solving
- POS operations
- Cash handling and transaction accuracy
Awards And Acknowledgements
- Shift Leader Promotion, Promoted from Waitress to Shift Leader for strong performance and reliability in daily restaurant operations.
- Employee of the Summer 2024, Recognized by management for excellent guest service, teamwork, and overall contributions to the restaurant.
Timeline
Travel Planning & Business Operations Intern
Wonder Well Travel, LLC
12.2025 - 04.2026
Server
Giuliana's Italian Restaurant
01.2021 - Current
Bachelor of Science - Tourism and Hospitality Management
Temple University