Taliah Greene Dye
Mesquite
Summary
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization. Talented, sales-driven, recognized expert in the fields of direct sales and partner channel sales management. Equipped with 3+years of experience in the areas of sales, marketing, business operations and development. Eager to advance my career and obtain a sales director position within a reputable, growth-oriented company.Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
Overview
8
8
years of professional experience
Work History
Order Picker
Ulta Cosmetics
Deso
08.2024 - 12.2024
- Ensured cleanliness and organization of the picking and storage areas to optimize workflow.
- Participated in periodic inventory audits to verify stock accuracy against records.
Picking Packer
Amazon
Irving
01.2023 - 08.2024
- Loaded trucks for delivery using forklifts or other equipment as necessary.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
Picker
Kohls Warehouse
Desoto
01.2023 - 08.2024
- Identified and reported any inventory discrepancies.
- Performed cycle counts on inventory items as needed to maintain accurate records of stock levels in the system.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
Daycare teacher/ assistant manager
Learning me before and after
Mesquite
06.2018 - 03.2021
- Maintain a safe play environment
- Dress children and change diapers
- Observe and monitor children's play activities
- Communicate with children's parents or guardians about daily activities, behaviors, and related issues
- Provide care for mentally disturbed, delinquent, or handicapped children
- Sanitize toys and play equipment
- Care for children in institutional setting, such as group homes, nursery schools, private businesses, or schools for the handicapped
- Keep records on individual children, including daily observations and information about activities, meals served, and medications administered
- Support children's emotional and social development, encouraging understanding of others and positive self-concepts
- Assist in preparing food and serving meals and refreshments to children
- Identify signs of emotional or developmental problems in children and bring them to parents' or guardians' attention
- Create developmentally appropriate lesson plans
- Help children with homework and school work
- Sterilize bottles and prepare formulas
Sales representative
Cmi
Dallas
05.2018 - 03.2021
- Check to ensure that appropriate changes were made to resolve customers' problems
- Determine charges for services requested, collect deposits or payments, or arrange for billing
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
Cashier/customer service
Walmart
Mesquite
05.2017 - 06.2018
- Maintain props and mannequins, inspecting them for imperfections and applying preservative coatings as necessary
- Attend training sessions or corporate planning meetings to obtain new ideas for product launches
- Cash checks for customers
- Stock shelves, and mark prices on shelves and items
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
- Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately
Education
High School Diploma -
Skyline Highschool
Mesquite, Texas05.2018
Skills
- Customer service
- Problem Solving
- Communication
- Inventory management
- Order fulfillment
- Supply restocking
- Warehouse safety
- Product organization
- Stock accuracy
- Effective communication
- Team collaboration
- Time management
- Problem solving
Timeline
Order Picker
Ulta Cosmetics
08.2024 - 12.2024
Picking Packer
Amazon
01.2023 - 08.2024
Picker
Kohls Warehouse
01.2023 - 08.2024
Daycare teacher/ assistant manager
Learning me before and after
06.2018 - 03.2021
Sales representative
Cmi
05.2018 - 03.2021
Cashier/customer service
Walmart
05.2017 - 06.2018
High School Diploma -
Skyline Highschool