Talina Koency

Communicate with pharmacies to ensure timely medication refills.

Assisted in maintaining patient adherence to medication regimens through provider partnerships.

Assisted patients in maintaining medication adherence.

Initiated contact with provider offices through calls.

Provided patients with information on medications, payment processes, and shipping logistics.

Data entry

Resolved insurance issues efficiently.

• Educated patients on proper medication usage under pharmacist supervision to promote adherence.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.