Summary
Overview
Work History
Education
Skills
Certification
Timeline
Barista
Talisha Perkins

Talisha Perkins

Cincinnati,OH

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Shift Manager

McDonald’s
08.2021 - 10.2023
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Supervised ongoing daily production phases.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.

Waitress

Frisch's Big Boy
03.2019 - 10.2020
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.

Shift Manager

Little Caesars Pizza
04.2017 - 02.2019
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.

Education

GED -

Cincinnati State Technical And Community College
Cincinnati, OH
08.2009

Skills

  • Directing Team Members
  • Shift Work
  • Problem-Solving Techniques
  • Verbal and Written Communication
  • Opening and Closing Procedures

Certification

  • Certified Job Title, Company Name - Timeframe
  • Area of expertise License - Timeframe
  • Licensed Job Title - Timeframe

Timeline

Shift Manager

McDonald’s
08.2021 - 10.2023

Waitress

Frisch's Big Boy
03.2019 - 10.2020

Shift Manager

Little Caesars Pizza
04.2017 - 02.2019

GED -

Cincinnati State Technical And Community College

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Talisha Perkins