Talon Connel
Oklahoma City
Summary
Experienced with managing client accounts and optimizing client satisfaction through tailored solutions. Utilizes comprehensive knowledge of account management practices to foster long-term client relationships. Track record of effective communication and problem-solving in team-oriented setting.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Account Specialist
Fastenal
02.2023 - Current
- Achieved high levels of client satisfaction through timely resolution of billing disputes or other account-related concerns.
- Completed routine and complex account updates to resolve problems.
- Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
- Resolved complex billing and payment issues for balanced, accurate accounts.
- Maintained strong relationships with clients through regular communication and proactive problem-solving efforts.
- Managed multiple accounts simultaneously, demonstrating exceptional organizational skills and attention to detail.
NASM Personal Trainer
Anytime Fitness
06.2022 - Current
- Developed, implemented and instructed variety of group training sessions for clients
- Prepared individualized exercise programs by evaluating health history and fitness assessments
- Enforced facility safety and sanitation guidelines to minimize accidents
- Instructed clients on proper lifting and exercise techniques to reduce injuries
- Motivated clients to maintain healthy habits and meet personal goals
- Balanced Managing and teaching 3-4 Group classes a day
Online Personal Trainer
BriannaRaeFitness
10.2021 - 01.2022
- Prepared individualized exercise programs for more than 10 clients at a time by administering, tracking, and evaluating health history questionnaires and fitness assessments
- Used diverse strength training methodologies to support client fitness goals
- Boosted wellness and goal achievement by offering support and answering patrons' questions
- Offered advice on nutritional choices and lifestyle issues
Certified Personal Trainer
self contractor through gym
10.2018 - 05.2021
- Developed, implemented, and instructed variety of personal training and group training sessions for clients
- Helped clients' achieve fitness targets by preparing personalized training programs
- Maintained client safety through continuous monitoring of techniques and advice on proper form
- Kept equipment clean and sanitized for class participants
- Managed fitness equipment and supplies, including cleaning and sanitizing between client use
Professional Window Cleaner
Freshine Pros
09.2018 - 05.2021
- Customized cleaning strategies based on unique building appearance and materials
- Cleaned windows difficult to access by typical means, using safe methods to access glass and remove buildup
- Satisfied customers with precise window washing, handling up to 200 windows per job
- Power washed building exteriors and ground surfaces along with window cleaning jobs
- Protected cleaning staff and building users from dangerous chemicals through proper handling and storage
Education
Associate's -
East Central University
Ada, Oklahoma05.2021
Skills
- Client engagement
- Safety monitoring
- Strength training
- Member support
- Basic injury care
- Customer relationship development
- Point-of-sale system
Certification
- First aid and CPR/AED
- NASM CPT
Awards
- Chris Bumstead Set the standard Transformation challenge 1st place Winner
- 1st place Division C Mens physique battle of the bodies
- 1st place Overall in Classic physique at Mr and Ms. USA
Timeline
Account Specialist
Fastenal
02.2023 - Current
NASM Personal Trainer
Anytime Fitness
06.2022 - Current
Online Personal Trainer
BriannaRaeFitness
10.2021 - 01.2022
Certified Personal Trainer
self contractor through gym
10.2018 - 05.2021
Professional Window Cleaner
Freshine Pros
09.2018 - 05.2021
Associate's -
East Central University
- First aid and CPR/AED
- NASM CPT
Similar Profiles
Elizabeth HamiltonElizabeth Hamilton
Branch Operations Manager at FastenalBranch Operations Manager at Fastenal
Marc GarciaMarc Garcia
Product Handling Manager at FastenalProduct Handling Manager at Fastenal
Kimberly B. JohnsonKimberly B. Johnson
Supply Chain Associate at FastenalSupply Chain Associate at Fastenal