Tamika Burke
Cypress,TX
Summary
Banking professional highly effective at branch, account and project management. Extensive knowledge of banking products and services, as well as business development and marketing, while providing the utmost care in client and employee relations.
Overview
18
18
years of professional experience
Work History
Administrative Assistant
Big State Auto Sales
2200 N Shepherd Dr Houston, TX 77084
01.2014 - Current
- Increased overall annual sales 15% by incorporating several quality process improvements within the office.
- Compiled database of applicants' credit histories, corporate financial statements and other financial information.
- Maintained friendly and professional customer interactions.
Eligibility Coordinator
YWCA of Greater Pittsburgh
305 Wood St Pittsburgh, PA 15222
09.2010 - 12.2013
- Composed and drafted all outgoing correspondence and reports for managers.
- Oversaw inventory and office supply purchases.
- Pro-actively managed a case load of 300 clients while working independently with Department of Public Welfare to ensure policies and procedures were done correctly and clients maintained their eligibility.
Customer Service Manager
Fifth Third Bank
6000 Penn Circle South Pittsburgh, PA 15206
11.2007 - 09.2010
- Oversaw a branch team consisting of 5 customer service representatives and 2 personal bankers.
- Increased overall annual sales 25% by incorporating several quality process improvements within the branch in one year.
- Managed branch with an average of $750,000 in monthly deposits.
Education
Associate of Science - Electronic Engineering
DeVry Institute of Technology
Columbus, OH2000
Skills
- Goal-oriented
- Organized
- Strong team-builder
- Cash handling expertise
- Cheerful demeanor
- Approachable
- Flexible
- Proficient in MS Office
Timeline
Administrative Assistant
Big State Auto Sales
01.2014 - Current
Eligibility Coordinator
YWCA of Greater Pittsburgh
09.2010 - 12.2013
Customer Service Manager
Fifth Third Bank
11.2007 - 09.2010
Associate of Science - Electronic Engineering
DeVry Institute of Technology