Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tam Phan

Houston,TX

Summary

Proven Manager of Operations at Dry Clean Express 119, adept in strategic planning and decision-making. Excelled in fostering effective communication, enhancing equipment performance, and ensuring safety practices. Achieved financial goals with a focus on quality assurance, demonstrating exceptional customer service skills.

Overview

7
7
years of professional experience

Work History

Manager of Operations

Dry Clean Express 119
Houston, TX
06.2018 - Current
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.

Education

Associate Of Applied Arts - Business

Lone Star College
Houston, TX
05.2021

Skills

  • Decision-making
  • Customer service
  • Quality assurance
  • Strategic planning

Languages

Vietnamese
Native or Bilingual
English
Professional Working

Timeline

Manager of Operations

Dry Clean Express 119
06.2018 - Current

Associate Of Applied Arts - Business

Lone Star College
Tam Phan