Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tamar Samuel

Altamonte Springs,FL

Summary

Proven Patient Access Specialist from Assist Rx, adept in HIPAA compliance and fostering empathetic interactions, significantly enhanced patient satisfaction. Demonstrated flexibility and strong customer support under pressure, ensuring quality care and confidentiality. Skilled in medical terminology and attentive listening, excelling in dynamic healthcare environments.

Overview

2
2
years of professional experience

Work History

Patient Access Representative

KGS Research
Orlando, FL
08.2024 - 09.2024
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.

Patient Access Specialist

Assist Rx
Orlando, FL
04.2023 - 03.2024
  • Maintained patient confidentiality by adhering to HIPAA guidelines and hospital policies.
  • Provided exceptional customer service, addressing patient concerns promptly and professionally.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.

Patient Care Advocate

CVS Specialty Pharmacy
Orlando, FL
06.2022 - 04.2023
  • Developed strong relationships with local pharmacies to expedite prescription refills and prevent gaps in medication therapy.
  • Demonstrated empathy toward diverse patient populations, building trust through compassionate interactions.
  • Enhanced patient satisfaction by addressing concerns and providing clear communication on treatment plans.

Education

High School Diploma - General Studies

Oak Ridge High School
Orlando, FL
05.2018

Skills

    Attentive Listening

    Strong Customer Support

    Facilitating Empathetic Interactions

  • Insurance verification
  • HIPAA compliance
  • Medical terminology

Timeline

Patient Access Representative

KGS Research
08.2024 - 09.2024

Patient Access Specialist

Assist Rx
04.2023 - 03.2024

Patient Care Advocate

CVS Specialty Pharmacy
06.2022 - 04.2023

High School Diploma - General Studies

Oak Ridge High School
Tamar Samuel