Tamara Crockett

• Provides reports as needed to the office manager. Follows the scheduling policy and utilizes troubleshooting skills to resolve patient scheduling issues/conflicts. Ensures others are in alignment with following established process and procedures.
• Create and edit schedules for nursing departments into the electronic scheduling system following all hospital policies, procedures, and guidelines. Assign specialty roles particular to each unit’s operational needs.
• Prepares accurate daily and/or shift work schedules, which reflect forecasted needs in collaboration with nurse managers.
• Approve or deny all schedule requests based on skill mix and needs of the unit, with communication to unit managers as appropriate.
• Adjusts schedule to accommodate needs through acquiring additional personnel or reducing scheduled staff. Contacts available staff to best provide for unit care requirements utilizing available resources to fill open shifts.
• Within 24 hours of shift time determine complex department staffing needs and arrange appropriate coverage in the technology and communicate to the units.
• Receive sick call notifications and manage unplanned shift vacancies; evaluate market staffing as a whole system to determine needs for recruiting associates for open shifts, leveraging technology to maximize inpatient resources with minimal fiscal impact to the hospital organization.
• Maintain daily maintenance of unit/department schedules within the electronic staffing system. Effectively communicates critical or immediate staffing needs to nurse manager or their designee.
• Approve or deny all timecard requests with attestations, with communication to unit managers as appropriate.
• Assists with allocation of agency resources and other duties as assigned pertaining to contract labor

•Assist the pharmacist in processing of medication orders by selecting, assembling, and preparing medications to be dispensed

•Accepting new written, faxed or electronic prescription orders from a prescriber or a prescriber's agent

•Processing Medicare audits

•Preparing and affixing labels; stocking prescription drugs and retrieving those drugs from inventory locations; counting and pouring drugs into containers

•As permitted by state law/regulations: Accepting verbal refill authorizations for drugs that are not controlled substances from a prescriber or the prescriber's agent, so long as there is no change from the original prescription and clarifying prescriptions when no professional judgment is needed

•Assisting in the education and precepting of new pharmacy technicians, pharmacy students

• Entering in orders, working alongside the pharmacist to ensure accuracy, and providing best in customer service
• Effectively communicated with long term care facility representatives and doctors for new patients
• Created and updated electronic patient profiles
• Prepared multidose monthly medications for patients and made any medication changes
• Maintained individual patient medication files
• Ensured immediate need for STAT medications would arrive quickly and efficiently in accordance with state regulations