Tamara Wild
Springport
Summary
Dynamic professional with a proven track record at George’s Diesel Repair, excelling in customer service and team collaboration. Skilled in inventory management and cash handling, I implemented process improvements that enhanced efficiency and increased customer satisfaction. Known for reliability and a strong work ethic, I foster positive relationships to drive repeat business.
Overview
4
4
years of professional experience
Work History
Cashier
Kelly Fuels
Jackson, Mi
01.2024 - Current
- Processed customer transactions efficiently using point-of-sale system.
- Maintained accurate cash drawer and balanced end-of-shift reports.
- Assisted customers with inquiries, providing exceptional service.
- Managed inventory levels and restocked merchandise as needed.
- Collaborated with team members to ensure smooth store operations.
- Implemented best practices for cleanliness and safety standards.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Shop Manager
George’s Diesel Repair
Nashville, MI
04.2022 - 12.2025
- Oversaw daily shop operations, ensuring efficient workflow and quality service delivery.
- Managed team performance, providing mentorship and training to enhance skills and productivity.
- Developed and implemented process improvements to optimize repair turnaround times.
- Coordinated inventory management, ensuring availability of tools and parts for seamless operations.
- Established safety protocols, promoting a safe work environment for all staff members.
- Analyzed repair processes, identifying areas for efficiency gains and cost reductions.
- Collaborated with vendors to negotiate pricing and ensure timely delivery of necessary supplies.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Established strong vendor relationships for timely delivery of products and seamless order processing, ensuring customer satisfaction.
- Implemented store policies and procedures to remain compliant with corporate guidelines.
Education
GED - Badic
James Madison University
Harrisonburg, VASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash handling and management
- Customer relations
- Cash register operation
- Written and verbal communication
- Order taking
- Product restocking
- Conflict resolution
- Product knowledge
- Refunds and exchanges
- Issue resolution
- Cash drawer balancing
- Staff training
- ID verification
- Attention to detail
- Inventory management
- Inventory control
- Order packaging
- Decision making aptitude
- Product recommendations
- Drawer balancing
- Time management
- Staff training and development
- Cost control
- Scheduling staff
Timeline
Cashier
Kelly Fuels
01.2024 - Current
Shop Manager
George’s Diesel Repair
04.2022 - 12.2025
GED - Badic
James Madison University